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Casualty Claims Specialist
1 week ago
Your Role
The primary purpose of this role is to produce a high-quality work product on a portfolio of low value claims through immediate contact and the effective investigation, reserving and adjustment of claims incurred by insureds or third parties.
Your Responsibilities:
- Manage a portfolio of liability claims in accordance with Chubb Best Practice Guidelines.
- Analyse first report to determine nature of loss, coverage provided and scope of injury/damage.
- Conduct investigations of all aspects of reported claims including potential fraud. Secure and/or file all supporting documentation and verify same for accuracy, relationship and completeness.
- Establish accurate and timely reserves.
- Provide exceptional service standards in line with Chubb Best Practice Guidelines
- Maintain an active diary. Monitor same to achieve timely development of the file and timely disposition of the claim.
- Promptly and properly document all developments on claim file.
- Exercise good judgement in reaching final disposition of claim by evaluating nature of loss, liability, injury/damage, coverage provided and applicable limits.
- Effectively negotiate compromise settlements where appropriate.
- Effectively communicate with the following: claim department, customer services, loss control, underwriting departments, finance departments, brokers, insureds, service providers, third parties and/or their legal representatives.
- Recognise and pursue subrogation where applicable.
- Adhere to Insurance Contracts Act, the Insurance Code of Practice and all other relevant statutory rules and regulations.
- Adhere to Chubb's legal, Regulatory and Internal compliance obligations.
- Effectively control the use, work product and expense of outside vendors.
- Any other duties as required by the Claims Manager
Your Skills & Experience:
- Relevant Tertiary Legal or Insurance Industry Qualifications.
- Case experience management
- Broad knowledge of insurance industry and claims processes.
- Written and verbal communication skills
- Workflow management skills
- Strong customer service focus
- Proven team player
Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued.
We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally.
Some additional benefits offered include a flexible working approach via our "My One Thing" initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.
Application Opens: 22/052024Application Closes: 23/06/2024
Employment Type:
Permanent
Job Types:
Full-time, Permanent
Benefits:
- Free drinks
- Free food
- Referral program
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
Application Question(s):
- Salary Expectations?
Work Authorisation:
- Australia (required)
Work Location:
In person
Application Deadline: 23/06/2024
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