Senior eCommerce Product Manager

1 week ago

North Ryde, New South Wales, Australia Foxtel Full time

Life at Foxtel Group

A career with us means working across our various brands like Foxtel, Hubbl Kayo Sports, BINGE, Flash, Fox Sports, and Foxtel Media. When you join, the Perks at Work are taken care of:

  • You're part of Fox Flex, our hybrid way of working with time spent at home and on campus
  • Free & discounted products including Foxtel, Foxtel Now, Foxtel Broadband, Kayo Sports, and BINGE
  • Special days away from work for Birthday, Cultural & Volunteer Leave
  • Access to our holistic Fox Fit wellbeing program
  • Generous ergonomics allowance for your WFH setup
  • Company-wide meeting-free lunch hours and Friday afternoons

Join Our Team As a Senior E-Commerce Product Manager reporting to the Head of Commercial Performance. Collaborating closely with the eCommerce Manager and stakeholders, this role oversees the entire eCommerce journey, from shopfront to sales and account management. They ensure the seamless integration of technology solutions to optimize digital sales flows, prioritizing delivery of requirements and continuous improvement. A deep understanding of backend technology systems and their interaction with front-end sales processes is essential, along with the ability to articulate requirements clearly to ensure an optimal customer experience

As our Senior eCommerce Product Manager, you will collaborate with stakeholders to understand business goals and cooperate with technical experts to manage the translation of product and business requirements into actual technology solutions, including:

  • Define and prioritize E-commerce product initiatives aligned with commercial objectives and customer needs
  • Drive continuous improvement and innovation in E-commerce product offerings
  • Work with development tech leads and delivery teams to review timelines continuously for on-time delivery
  • Based on the agreed E-commerce and end-to-end sales journey roadmap, gather requirements and understand stakeholder needs
  • Regularly communicate with stakeholders to manage expectations and ensure up-to-date and relevant requirements
  • Collaborate closely with UX to define the MVP based on stakeholder requirements, customer needs, UX best practice, and business objectives

Skills and Experiences We're Looking For

  • Proven experience in digital product management with a focus on eCommerce and MarTech
  • Strong understanding of technology principles and methodologies, working closely with technology teams
  • Proficiency in requirement gathering and documentation tools such as Confluence and Jira
  • Excellent communication and collaboration skills interfacing effectively with stakeholders at all levels
  • Analytical mindset focusing on data-driven decision-making
  • Strong project management skills managing multiple initiatives concurrently

About Us

Australia's original cable TV innovator has evolved into a technology-led streaming powerhouse transforming how Australians watch the world and connect with each other. By living our values of Customer First, Own It, Authentic, Change the Game, and Win Together, we're delivering world-class entertainment and sporting experiences to Australian homes. To discover what makes a career at Foxtel Group unique and rewarding, visit

As an equal opportunity employer, we embrace diversity, recognizing our unique qualities collectively enhance us. We're dedicated to creating a better Australia through a focus on health, wellbeing, social and economic inclusion, reconciliation, and environmental sustainability.

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