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Technical Support Officer, Clerk Grade 5/6

3 months ago

Greater Sydney NSW, Australia NSW Government -School Administrative and Support Full time

Position Information:


The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools.

We employ, develop and support teachers, leaders and other staff to deliver the best outcomes for students and to advance the wellbeing of Aboriginal people.

About the Role


Technology Support Officers assist in providing efficient information technology support services along with performing maintenance and upgrades on departmental IT equipment to ensure effective operations at optimal speed and capacity.

Talent Pool

Special Notes:

How to Apply

  • A cover letter (max 2 pages)
- demonstrating how your skills, knowledge and professional experience meet the focus capabilities as outlined in the role description

  • A target question response (maximum 300 words per target question)
- answering the two targeted questions below

  • A current resume (max 5 pages)
  • Copies of your qualifications and/or academic transcripts
If you are successfully progressed to interview, you will be required to provide

  • Proof of Identity information
  • Informed Consent Form
  • Declaration for child-related work

Targeted Question 1
Please provide an example of where you have achieved business/educational outcomes by using the existing technology in your organisation (300 words maximum)

Targeted Question 2
Can you show evidence of how you have liaised and maintained software on a large scale? (300 words maximum)