Resourcing Planner

2 weeks ago

Burwood East, Victoria, Australia Ambulance Victoria Full time

At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients.

It is our promise to every patient, and it sits at the heart of everything we do.

No matter what corporate or support, or frontline role you play in delivering our critical services to the Victorian community, you join a team dedicated to bringing to life our vision of 'Outstanding emergency health care every time'.

An exciting opportunity has become available for experienced resourcing/rostering professional to establish, finalise and publish the rosters for AV's operational workforce and ensure that all operational shifts are filled by suitably qualified paramedics, at the right time and in the right place.

About the role

This full time permanent position reports to the Area Team Leader Rosters and sits within the Operational Logistics Division of AV.


Responsibilities include, but are not limited to:

  • Develop, finalise and publish the rosters of operational staff in a timely and effective manner that support service levels of a 24/7 emergency operation
  • Provide appropriate and effective support to all operational service delivery streams, including emergency services, nonemergency services and Air Ambulance
  • Act as the primary Rosters contact and liaison point for Regional Management teams, providing support and ongoing education of required rosterrelated activities
  • Liaise with other departments within AV to place and roster graduate paramedics
  • Making informed resource decisions and providing specialist advice within the parameters of AV policies, procedures and Industrial Awards & Agreements
  • Identify issues relating to rostering or rostering systems/processes and provide recommendations to ensure the ongoing development and improvement of rostering practice, policies and systems
  • Foster a partnership approach to working with the other teams across the organisation and key business stakeholders, ensuring the appropriate expertise is engaged for compliance and results.
About you
An Ambulance Paramedic qualification and experience is not essential for this position.
Working at AV

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance.

We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.

If you're ready to play an integral role and deliver results that make a real difference, we want to hear from you
The position will be paid in accordance with the Ambulance Victoria Enterprise Agreement (AVEA) 2020.

How to apply

  • A covering letter
  • A resume
  • A document addressing the selection criteria (these criteria can be found on the last page of the position description)


At all levels of our organisation, a diverse and inclusive workforce allows us to deliver Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.

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