Head of Digital

2 weeks ago

Sydney, New South Wales, Australia Sustainability Consulting Full time

The brand already sells in a number of markets across the world, and are looking for a true digital leader to lead strategy across digital marketing, CRM, and e-commerce.

If you think you can take an already established eCommerce brand to the next level by driving & converting traffic, growing eCommerce sales, increasing brand value and the generation of lifelong customers then this is for you.


Required:

  • 58 years' experience as eCommerce Manager, Digital Marketing Manager, Digital Product Manager, or equivalent Digital Management roles
  • Proven track record of achieving sales and profit targets in a B2C/Digital retail environment,
willingness to roll up sleeves and get in the detail

  • Strong quantitative and analytical skills with experience forecasting, planning and managing
budgets accurately

  • Experience managing full range of eCommerce activities in particular digital sales and marketing, CX innovation
  • Experience leading technology initiatives (e.g. customer segmentation, loyalty etc.) and ability to work with technical resources (e.g. developers) and nontechnical stakeholders (e.g. executive management) to bridge the gap
  • Collaborative, customerobsessed and datadriven decision maker, with excellent communication and presentation skills across all levels of the organization
  • Comfort in ambiguity and using testandlearn iterations to drive innovation, ability to juggle multiple priorities and make things happen in a fastpaced, dynamic environment
  • Strong relationship building skills, including the ability to build partnerships with customers and to work well and contribute to a small, fastpaced team environment
Creative thinking and problem-solving skills, ability to use hard data and metrics to back up assumptions and evaluate outcomes

Preferred:

  • Experience growing a digital retail businesses
  • Experience managing investments and prioritizing by developing ROI models and/or using
strategic levers

  • Experience in managing or executing digital marketing budgets, with an understanding of the
metrics used to measure success at each stage of the funnel

  • Experience working and leading across regions/markets/locations and influencing internal and
external teams

  • Ability to use Agile methodologies to drive customercentric business outcomes
  • Strong hiring and people management skills and able to drive performance outcomes
  • P&L/financial management experience
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