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Senior Data Problem Analyst

3 months ago

Sydney, New South Wales, Australia Westpac Group Full time

12 Month Max Term role
Hybrid Working Model – Currently 2 day is the office
Challenging and Exciting Role

How will I help?

An exciting opportunity is available for a Senior Data Problem Analyst with specialisation in data risk to join our Data Issues and Problems Management Team. The team is responsible for leading data issues and problem management as well as remediation of data issues and problems across the Consumer Division.

Your key responsibilities include:

  • This role will undertake root cause analysis, impact assessment, implementation and on-going oversight of process and system changes required to ensure strong data quality in which the Division is dependent on.
  • The Data Problem Analyst will be responsible for supporting the resolution of data issues and problems within the division.
  • To deliver the uplift required within the committed timeframes that have already been set
  • Efficiently data analysis to look for consistencies and recurring themes
  • Effectively assess the impact of solutions on stakeholders
  • Maintain a high level of Root Cause Analysis, Business Requirements and High-Level Requirement documentation

What's in it for me?

You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is of creating better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements.

What do I need?

To be successful in this role, you need to have the following skills:

  • 4-5 years working as a Data/Senior analysis, experience with root cause analysis and documenting high level requirements & business requirements
  • Experience interpreting and implementing solutions that are aligned with the different project delivery methods (Agile and Waterfall)
  • Data analysis and experience working with Technology teams and system owners
  • A strong understanding of technology and business systems both strategically and operationally
  • Strong understanding of risk management practises with regards to data risk
  • SQL, SAS and VBA skills highly desirable
  • Experience with reporting tools such as Tableau or Microsoft Power BI would be beneficial
  • Knowledge of project management disciplines and financial services

What's it like to work there?

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will have access to banking, wealth, and insurance benefits. With us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we're proud to have created a culture where people can be their best, in an environment that values diversity and flexibility and one where everyone belongs. #LI - Hybrid.

How do I Apply?

Start here. Just click on the APPLY button.

At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email

Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call Option 2.3 or email