Medical Receptionist

2 weeks ago


City of Armadale, Australia Expert Hearing Care Full time
Expert Hearing Care

We offer Full-Time hours and days. Health Award Rate payable
$55000 Yearly Salary inclusive of Super.

Expert Hearing Care is a market leader in the growing _retail hearing_ _health_ sector.

We are actively fighting against the stigma that surrounds hearing health and wish to promote the idea that hearing checks are simple, quick and easy.

This position is a unique mix of retail, sales and health and is best suited to individuals who are self-motivated and driven by _purpose_.

Leading our passionate team in the store (Midland/Cannington etc.)
, you will:

  • Lead from the front as you start conversations about hearing health with potential customers to drive new leads
  • Coach your team to generate leads and interact effectively with customers
  • Assist customers through the hearing screening process, from start to finish. This includes completing the initial hearing check, explaining the results, and advising on the next steps of the process
  • Support the store Clinician (Audiologist) by scheduling and following up appointments for potential customers
  • Meet daily and monthly sales targets

Skills and Experience:

You will need to have:

  • Proven ability to build rapport quickly and have genuine conversations
  • The drive to coach fellow team members to meet store KPI's and targets
  • An outgoing and motivated personality where you are comfortable with lead generation
  • A naturally empathetic nature, making you capable of having sensitive conversations with customers about their hearing health
  • An outgoing and motivated personality where you are comfortable engaging with customers on a daily basis
  • A passion for facetoface customer conversations and engagement
We offer Full-Time hours and days. Health Award Rate payable

Job Types:
Full-time, Permanent

Salary:
$55,000.00 per year

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Performance bonus

Experience:

  • Medical admin: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Authorisation:

  • Australia (preferred)

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