Technical Support Engineer
1 week ago
About the company:
Our client is a leader in the field of medical devices and as the organisation grows rapidly, they have opportunities within their team. We are looking for switched on candidates to work within their post-market surveillance team, to ensure quality services are delivered to customers and key stakeholders as per business requirements.
Duties:
- Ensure all post market surveillance documentation has been reviewed
- Gather inputs from stakeholders and elevate at-risk findings to senior management
- Prepare written analyses, summary reports and presentations for projects
- Lead processes for gathering information & statistics on complaints, including root cause analysis as well as recommendations solutions
- Design and implement queries, procedures and reports to address customer requests and project requirements
Skills & experience:
- Tertiary qualifications in a relevant Science or engineering-based degree
- Some experience in the medical device field is desirable
- Some experience in customer service/complaint handling is highly desirable
- Excellent written and verbal communication skills
- Strong computer literacy; you will be computer savvy
- Ability to multitask, attention to detail and analytical skills are essential
How to Apply:
If you think this could be the role for you, then please apply now Or, if you have any questions, please contact our Sydney team at or on Note: Applications only accepted from Australian / NZ residents with valid Australian work rights.
With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
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