Academic Support and CRM

2 weeks ago

Adelaide, South Australia Capgemini Full time
Academic Support and CRM - Application specialist (Oracle CRM)

Consultants (Information & Communication Technology)

About Capgemini

Capgemini is one of the world's foremost providers of consulting, technology, outsourcing services, and local professional services. Present in over 40 countries with more than 200,000 people, the Capgemini Group helps its clients transform to improve their performance and competitive positioning.

Ranked among Ethisphere's 2020 Most Ethical Companies in the Word. Our seven values are at the heart of everything we do - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty. If you believe you have "La Niaque" to go the extra mile, then apply by submitting your resume and cover letter.
Want to know more? To learn more about Capgemini and find out about what makes our people unique, log onto
Proof of work entitlements and visa status will be required prior or at offer time. Successful applicants will be required to complete a Criminal Record and Reference checks prior to commencement of employment.

About the Team

At Capgemini, we believe in going on transformation journeys together. We collaborate closely with both clients and colleagues across various disciplines to deliver world class solutions. Our Oracle team seeks enthusiastic, talented individuals to join. Ideally, you are the kind of person who is excited about implementing Oracle's modern Cloud applications, someone who enjoys designing and building solutions that will help our customers optimise their ways of working. You are a person that understands the benefits that Oracle packaged solutions offer businesses, these benefits include the modern and intuitive user interface and the inherent mobility, AI, and reporting capabilities of the platform. You work well with others and understand that the optimum way of working almost always emerges through exchanging ideas. You are also keen to learn from others and share your learnings, through the articles, news, and podcasts we consume, the documentation we create, and the stories we share, so that the team grows together. We believe that there's very little in the way of just doing it when it comes to experimenting with new technology; not only are you encouraged to explore your interests, develop new skills but you will also have access to our global and partner training materials, and you will be supported to get industry certifications.

Let's talk about your qualifications and experience:

  • Oracle Service cloud development and support experience
  • Experience in PHP development
  • Proven experience with integrating systems through APIs (e.g., integrating with Drupal / Ruby on Rails Applications and MicroFocus Enterprise Content Manager).
  • Experience with Agile development methodologies
Let's talk about the role and responsibilities:
  • Become an integral member of the digital application support team
  • Provide ongoing support and maintenance activities for the customers systems
  • Implement changes, enhancements and small projects
  • Provide technical advice and leadership
  • Manage internal ticketing and support systems
  • Provide regular and clear communication to stakeholders
Let's talk about what's in it for you

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate or recognise special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups , OutFront, Indigeneous, Parents and Careers and Sustainability Community of Practice support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. As well as focusing on helping our clients transform towards more sustainable business models, Capgemini recently announced its commitment to becoming a netzero busines by 2030.

Recognised by Ethisphere as one of the World's Most Ethical Companies for the last 9 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, visit and listen to some of our employee's stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.

Please note unsolicited resumes from employment agencies or other third parties will not be considered.

#LI-CT1

Capgemini is a diverse collective of more than 350,000 strategic and technological experts based across more than 50 countries, who partner with world-renowned clients to help them transform and manage their businesses.

We are dedicated to leveraging cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of their business needs. This passion drives a powerful commitment - to unlock the true value of technology.

In Australia & New Zealand we have tripled the size of our business over the last 18 months and now have over 3500 experts focused on helping clients get the future they want.

Capgemini is a diverse collective of more than 350,000 strategic and technological experts based across more than 50 countries, who partner with world-renowned clients to help them transform and manage their businesses.

We are dedicated to leveraging cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of their business needs. This passion drives a powerful commitment - to unlock the true value of technology.

In Australia & New Zealand we have tripled the size of our business over the last 18 months and now have over 3500 experts focused on helping clients get the future they want.

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