Supply Manager

2 weeks ago

Melbourne, Victoria, Australia Homage Care Full time
Here at Homage, we are on a mission to change the way people access and receive their homage-care.

We're a tech start-up using our smart technology to help our customers manage their care, the way they want it - recovering with grace, control & dignity.

So, what will be your part in our Mission?


As the Operation Manager for our "Supply" team, you'll lead the team that recruits and engages our Care Professionals (nurses & support workers).

Homage's Supply Team operates as the voice and ambassador of the Care Professionals, working closely with our other operational teams to maintain top-notch quality care for our customers.

If working for one of Australia's most exciting startups and enabling seniors & adults to age and recover with grace, dignity and control sounds like your dream job, we would love to hear from you

How you will contribute
Your focus will be recruiting & engaging Homage's Care Professional, aligning the team's day-to-day operations with business objectives:

  • Grow and maintain a world-class network of Care Professionals to meet the evolving homecare demands across Australia
  • Manage the endtoend experience for Care Professionals on Homage's platform, overseeing the recruitment and ongoing engagement workstreams
  • Help execute and maintain bestinclass training and onboarding for Care Professionals
  • Drive engagement efforts with existing Care Professionals to improve our retention
  • Help to lead and manage the Supply Operations team, playing a key role in the team's professional development, and thereby foster a highperforming team.
  • Help identify and implement process improvements to meet our ambitious goals
  • Perform regular data analysis to understand the department's performance in detail, monitoring progress on a daily, weekly and monthly basis
  • Manage multiple projects simultaneously, helping to unblock barriers for the team
  • Work closely with other departments to achieve our goals and further improve our processes, performance and efficiency

Skills & Experience you will need

  • At least 2 years of management experience within business operations, ideally within a startup environment
  • Experience in leading a team and/or having direct reports
  • Bachelor degree within Business Commerce, Business Administration, Operations Management or Supply Chain is preferred
  • Excellent project management skills, ability to manage multiple workstreams simultaneously and adhering to deadlines
  • Track record in operations, and ability to deliver in a fastpaced startup environment
  • Having a resultsdriven mindset, and experience working across departments
  • Experience in data analysis, including Excel
  • Prior experience in making databased decisions to improve processes would be a plus
  • Selfmotivated, proactive, handson and able to work autonomously
  • Clear written and verbal communication skills
  • A positive attitude, extreme dedication, and ability to role model Homage's values

What's in it for you?

  • Hybrid Work
  • Working from both home and our wonderful office located in the heart of the CBD


 ESOP
  • Employee shares program so that we all own and share in the success of the dedication, care and hard work we put in
  • Annual Salary Reviews, alongside our modern approach to Performance Management


 Regular social events
  • Weekly, Monthly, Quarterly & Yearly.
  • Employee of the Quarter rewards
  • Birthday celebrations


 EAP
  • Employee Assistance Program

What's next?
We offer you the opportunity to be part of our success story


Not only will you play a critical role in building a legacy in a start-up business but contribute to an organisation that truly makes a difference in the lives of many.

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