Business Improvement Officer

2 weeks ago


Perth, Western Australia Talent International Full time

Key Responsibilities:

  • Project Management: Assist in planning, coordinating, and managing the implementation of TechOne software across the organization.
  • Stakeholder Engagement: Collaborate with internal stakeholders, including department heads and team members, to gather requirements, address concerns, and ensure alignment with project goals.
  • Process Improvement: Analyze current business processes and identify opportunities for improvement facilitated by the new software. Develop and implement strategies to enhance efficiency and effectiveness.
  • Change Management: Support the organization through the change process, including communication, training, and addressing resistance to ensure smooth adoption of the new system.
  • Data Migration: Oversee data migration activities, ensuring accuracy and completeness of data transferred to the new system.
  • Training and Support: Develop training materials and conduct training sessions for end-users to ensure they are proficient in using TechOne software.
  • Monitoring and Reporting: Track project progress, identify risks and issues, and provide regular updates to the Transformation Program Manager. Develop and maintain project documentation.
  • Post-Implementation Support: Provide ongoing support and troubleshooting assistance post-implementation to address any issues and optimize system usage.

Qualifications:

  • Education: Bachelor's degree in Business Administration, Information Technology, or a related field.
  • Experience: Minimum of 3-5 years of experience in business improvement, project management, or a related role, with a focus on software implementation projects. Experience with TechOne software is highly desirable.
  • Skills:
    • Strong project management and organizational skills.
    • Excellent communication and interpersonal abilities.
    • Proficient in process analysis and improvement methodologies.
    • Experience with change management principles and practices.
    • Technical aptitude with a good understanding of software implementation.
    • Ability to work independently and collaboratively in a fast-paced environment


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