Support Officer Mhaod

3 weeks ago


Brisbane, Queensland, Australia Queensland Health Full time
The Role

We are seeking an enthusiastic support officer who will utilise their understanding of ICT to receive and provide first level technical support for health information system users and to undertake administrative support services to the Clinical Systems Support Team.


You will respond to common requests for health information system support, undertake problem assessments, maintain records and escalate any unresolved and/or complex calls through to the appropriate team hierarchy and channels.

You will provide effective administrative support services and will also organise your individual workload to ensure you provide a high quality and responsive client service.

In addition, you will promote effective and efficient communication within the unit to ensure deadlines and work commitments are met.


To be successful for this role you will:

  • Have sound ICT knowledge (including hardware and software) of health information systems for example; Consumer Integrated Mental Health Application and Alcohol and Other Drug Services Information Systems
  • Thrive in a team environment but will also enjoy the challenge of working independently
  • Be adaptable and enjoy working in a fast paced and dynamic team
  • Understand the functions and organisation of the Mental Health Alcohol and Other Drugs Branch as they relate to Aboriginal and Torres Strait Islander culture; consumers and carers; mental health care and alcohol and other drugs treatment services (or will have the ability to rapidly acquire this knowledge)
Benefits of working with the Department of Health

By joining the Department of Health you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.


You will enjoy a variety of benefits, including:

  • Competitive salary + generous superannuation and leave loading
  • Flexible working arrangements
  • Diverse work culture
  • Career training and development


  • Brisbane, Queensland, Australia Queensland Health Full time

    The role The principal project officer is accountable for leading the effective and timely development of range of information-led and evidence-based initiatives and projects that provide key insights into the provision of service and performance of MHAOD services across the state. This role is the key interface between the MHAODB, key internal and a broad...


  • Brisbane, Queensland, Australia Queensland Health Full time

    Reporting to the Manager, MHAOD Planning Unit, MHAOD Strategy and Planning Branch, you will lead and contribute to specified planning, infrastructure, activities or projects related to mental health alcohol and other drug issues to support Queensland Health led initiatives and priorities. You will undertake critical analysis of quantitative and qualitative...


  • Brisbane, Queensland, Australia Queensland Health Full time

    The role The role involves ensuring the adherence to established service quality standards and health and safety protocols, contributing to the delivery of high-quality and secure services. As a project leader, the position requires effective management of projects using Queensland Health project methodologies to guarantee timely and high-quality project...


  • Brisbane, Queensland, Australia Queensland Health Full time

    The role Reporting to the Manager, MHAOD Capital Planning and Service Design team, MHAOD Strategy and Planning Branch, you will drive impactful capital projects, employing exceptional prioritization, negotiation, and stakeholder engagement skills to enhance outcomes. Leveraging your advanced strategic and analytical abilities, you will craft insightful...


  • Brisbane, Queensland, Australia Queensland Health Full time

    Queensland Health (Organisation site Fortitude Valley An exciting opportunity for an Information Systems Officer to join the Clinical Systems Support Team to provide support, system administration and high-level application advice and guidance, to ensure the effective and efficient operation of the Consumer Integrated Mental Health Addiction (CIMHA)...


  • Brisbane, Queensland, Australia Queensland Health Full time

    The roleReporting to the Managers, Mental Health Strategy and Partnerships, MHAOD-SPB, this role requires adherence to defined service quality standards and health and safety policies, ensuring the provision of high-quality mental health alcohol and other drugs services in line with Queensland Health's values. You will provide policy advice and skilfully...


  • Brisbane, Queensland, Australia Queensland Health Full time

    The role Reporting to the Manager, Capital and Service Design Team, Mental Health Alcohol and other Drugs Strategy and Planning Branch (MHAOD) the role will Lead and contribute to service and system (including infrastructure) planning activities and projects.Responsibilities also include: Lead and manage specified infrastructure and/or or policy projects in...


  • Brisbane, Queensland, Australia Queensland Health Full time

    The role Reporting to the Manager, Child MHAOD Team, the principal policy officer will coordinate and undertake a range of projects and strategic activities to support the successful implementation of the department's initiatives and priorities under Better Care Together: a plan for Queensland's state-funded mental health alcohol and other drug services to...

  • Carer Peer Worker

    2 weeks ago


    Brisbane, Queensland, Australia Queensland Health Full time

    About the roleUnder Section 25 of the Anti-Discrimination Act 1991. There is a genuine occupational requirement of this positions to have a lived experience in supporting someone with or with a history of mental illness and recovery.Peer workers use the experience of their recovery journey to support people with mental health issues, through peer support,...


  • Brisbane, Queensland, Australia Queensland Health Full time

    The roleProvide policy advice, coordinate and undertake a range of projects and associated strategic activities with a focus on mental health, alcohol and other drug (MHAOD) services to enable the successful achievement of the key priorities of Better Care Together: a plan for Queensland's state-funded mental health alcohol and other drug services with a...


  • Brisbane, Queensland, Australia Queensland Health Full time

    The roleReporting to the Manager, Mental Health Alcahol & Other Drugs (MHAOD) Planning Unit, you will contribute to the development of statewide service and/or system planning for Queensland Health through research, analysis and interpretation of data and information.The successful personYou will have demonstrated: Demonstrated experience in and ability to...


  • Brisbane, Queensland, Australia Queensland Health Full time

    The RoleReporting to the Manager, Mental Health Strategy and Partnerships, MHAOD-SPB, this role requires strict adherence to defined service quality standards and health and safety policies, ensuring the provision of high-quality and secure services in line with Queensland Health's values. Taking on leadership responsibilities, you will provide policy advice...


  • Brisbane, Queensland, Australia Queensland Health Full time

    The roleThere are currently two roles available - one with a focus on service improvement projects and the other on policy. Please identify which role you are interested in when applying.Both roles will report to Managers in the Mental Health Strategy and Partnerships Unit, MHAOD Strategy and Planning Branch., You will be responsible for ensuring adherence...


  • Brisbane, Queensland, Australia The State of Queensland Full time

    Coordinate and undertake a range of projects and associated strategic activities and provide policy advice to support the successful implementation of Queensland Health led children, adolescents and young people mental health initiatives and priorities under Better Care Together | Fixed-term Temporary, Full-time for two years located in BrisbaneThe role...


  • Brisbane, Queensland, Australia Delta Community Support Full time

    Delta Community is a registered NDIS provider that supports participants with Disabilities in Brisbane and Gold Coast.We are looking for an experienced Roster/Scheduling Officer on a Permanent Part-time basis to work from our Aspley Office in Brisbane North.Hours are:Monday to Friday, 8am to 4pm and oncall afterhours on weekdays and weekends on a rotation...


  • Brisbane, Queensland, Australia Delta Community Support Full time

    ABOUT USWe are registered NDIS Provider operating out of Aspley. We provide services to vulnerable groups under the NDIS from Caboolture, Deception Bay, Kedron, Ipswich, Logan and Gold Coast & surrounding regions.Job brief Coordinate office activities and operations to secure efficiency and compliance to company policies Supervise administrative staff and...


  • Brisbane, Queensland, Australia Queensland Health Full time

    About the roleThe key functions and expected delivery of the Clinical Nurse Consultant - Regional Adversity Integrated Care Clinician (CNC-RAICC) will be:Co-ordination of a collaborative service response:- assist people experiencing mental health conditions associated with drought, and other adverse events to receive comprehensive and coordinated support-...

  • Support Officer

    3 weeks ago


    Brisbane, Queensland, Australia Queensland Corrective Services Full time

    The Support Officer contributes to the efficient operations of the correctional centre by providing administrative and secretariat support to the General Manager. In addition, this role will also be involved in the co-ordination and delivery of other clerical and administrative duties as required as part of the centre's overalladministration team.In this...


  • Brisbane, Queensland, Australia Queensland Health Full time

    About the roleThe headspace Clinical In-reach Team is an initiative of the Better Care Together Plan and the Bilateral Schedule to deliver dedicated, specialist mental health, alcohol and other drug (MHAOD) clinicians within Metro North Mental Health (MNMH) to provide clinical in-reach and consultation-liaison services to all headspace sites within the Metro...

  • IT Support Officer

    3 weeks ago


    Brisbane, Queensland, Australia Corporate Travel Management Full time

    Auckland CBD Location with flexible WFH options Travel Discounts, Health + Wellness perks Career development opportunitiesAbout CTMAbout the roleThis role will support IT Service Desk operations and provide end user support and is based in our Brisbane office. We believe this role at CTM is a fantastic opportunity for somebody who is keen to grow with us, as...