Marketing Campaign Manager

2 weeks ago

Newcastle, New South Wales, Australia nib health funds Full time
The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value.

nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.


We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary.

Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.

Let's talk about diversity, equity and inclusion

Let's talk about this role

This is 12 month fixed term contract.

As the role of the Marketing Campaign Manager, you will plan and execute member communication campaigns across various channels including eDM, DM, SMS and OTM.

The campaigns ensure all members are informed of key updates and changes to their policy. This role is integral to engage, retain and add value to members throughout their journey with us.

This function supports our arhi business, including the nib brand, corporate health business and white label partnerships. It also supports other Divisions, including the International Workers and Student business.

Responsibilities of the role:

  • Oversee the delivery of direct correspondence campaigns
  • Ensure that applicable methodologies are adhered to throughout the campaign development cycle
  • Identify campaign issues and develop strategy to address
  • Ensure policies and procedures relating to the Privacy Act and the nib privacy policy are adhered
Let's talk about you


Essential to the success of this role, you will have a degree in Marketing/Business along with 3-5 years proven experience in a similar role.


You consider yourself as someone who builds rapport well with a variety of stakeholders across the business with the ability to influence and manage external providers and suppliers.

You possess the ability to work to deadlines and deliverables and are comfortable working in a dynamic environment with constantly changing priorities.


Furthermore you:

  • Experience in direct & database marketing practices
  • Intermediate knowledge of mail house processes
  • Experience in life insurance, general insurance, financial or health services (desirable)
  • Knowledge of automated marketing campaign systems (desirable)
Let's talk about working at nib

Our hybrid working approach means our employees work outside of the office for most of the time. Our hubs offer workspaces to connect and collaborate for events, meetings, or activities.

To help our employees embrace working outside of the office, we provide financial support to set up and maintain their home workspace.

nib's approach to flexibility is focused on personalisation and giving our employees choice - not only in where they work, but also when and how.

Other benefits to support you at work (and play) include:

  • Generous discounts on nib health and travel insurance products including 50% discount on employee health insurance
  • The opportunity to give back to the community through paid leave for volunteering through nib Foundation
  • Support
- _your better health _- whatever that looks for you - through our nib Well Program and corporate fitness discounts
  • Access to our employee share plans, shortterm incentive program and life and salary continuance insurance benefits
  • Benefits to support our diverse workforce with 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees
The fine print

All your information will be kept confidential according to EEO guidelines.

Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.


We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.

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