Clinical Services Manager

1 week ago

Parramatta, New South Wales, Australia Stride Full time

About us:


We're leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.


Stride is a name that expresses our ambition - it's a name that's purposeful and shows awareness of the important role we play in the recovery journey.

As we embark on the next stage of our journey, join us to make a difference. We're here to Stride.

About the service:


The Head to Health service model is tailored to the needs of the local community and offers a combination of peer-led recovery and clinical support to provide a safe, welcoming and supportive environment for people experiencing psychological distress.

Allowing low risk individuals to identify alternatives to presenting to the Emergency Department and gaining access support from trained mental health professional within their community, outside a clinical setting.


On Offer:

  • Based in Parramatta, NSW
  • Permanent, fulltime opportunity
  • Excellent Base Salary plus Super
  • Salary packaging options (up to $15,899 tax free)
  • Meals and entertainment allowance of up to $2,650
  • Leave loading at 17.5%
  • Stride Rewards access to discounts from 100s of retailers (fashion, food and fitness)
  • One paid wellbeing leave day per year
  • Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if parttime
  • Paid parental leave
  • Excellent training & career development

Role Overview:

The Service Manager will have a pivotal role in the overall leadership and management of the Head to Health team in accordance with operational guidelines, including:

  • Leading and developing a multi-disciplinary team to provide primary care and support for all accessing Head to Health
  • Overseeing and contributing to the development and implementation of clinical, financial, administrative systems and billing processes
  • Ensuring the Head to Health team operates within a framework of continuous quality improvement and risk management.
  • Facilitating and convening meetings of the Clinical Governance Committee and associated subcommittees.

Requirements:

  • Minimum of 2 years' experience managing a mental health service
  • Demonstrated experience working within a recoverybased model
  • Demonstrated expertise in the management of a multidisciplinary service delivery team, with the ability to lead the coordination of care for people with complex needs including consultation and engagement with a wide range of professionals/stakeholders.
  • Highly developed communication, interpersonal and negotiation skills including the ability to work and communicate effectively with clients, their families, community agencies and other professionals.
  • Ability to meet deadlines in a high demand work environment and to exercise judgment and initiative.
  • Excellent organisational and time management skills.
  • Must be eligible to apply/currently hold a WWCC
  • Current Drivers License
Vaccination against COVID-19 is a requirement for all positions and is in accordance with Stride policy.

As part of the recruitment process Stride requests evidence of vaccination status (in accordance with privacy principles) to ensure compliance with this policy requirement.


This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Applications will be viewed and actioned upon receipt, with a final closing date of
18 April 2024.

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