Group HR Operations Manager

2 weeks ago


Melbourne, Victoria, Australia Tandem Partners Full time
Looking for your next challenge and love re-engineering, mapping and leading change within HR Operations or People Experience? This role is for you


This very successful retail business with a proud and long-standing history in Australia enjoys positive results and continues to forecast strong growth across their diverse portfolio.

Having grown through acquisition they are seeking to consolidate and build a platform and complementary people infrastructure to support and underpin first class HR service delivery.

Reporting to a GM HR who in turn reports to the Exec HRD, the

Group HR Operations Manager is a new role which will lead an existing team of approximately 20, in addition to developing and implementing the longer-term strategy for the HR Operations function.


With a focus on streamlining HR Operations, the emphasis for this role will be in leading the team, whilst stepping the function up, leading a range of technical and functional projects that streamline employee experience.


In this role you will be responsible for:

  • Strong leadership of the HR Operations team
  • inspiring and embedding a continuous improvement mindset.
  • Development and delivery of an HR Operations roadmap to transition current state to a centralised and standard operating model for the business.
  • Identifying opportunities to create and contribute to efficiencies and improvements across the HR function and project management of key improvement projects.
Ideally you'll bring the following experience/attributes;

  • Previous leadership experience, preferably of an HR shared services or operations function (inclusive of talent acquisition and payroll) and the capability to develop strong engagement with a large and diverse team.
  • Experience within complex HR environments and familiarity with diverse and geographically dispersed workforces. Experience in the retail sector is ideal but not required.
  • Exceptional project management discipline with expertise in reviewing systems, processes, reengineering and defining change plans.
  • Strategic presence and the capability to drive accountability and work collaboratively with a broad team and business, at pace.
This is an opportunity to join a well-established organisation that has long-term investment and commitment to their People function.

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