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Customer/sales Administrator Fmcg
2 weeks ago
In this role, you will be working alongside major Australian retailers, and smaller local customers who stock a range of Personal and Skincare products.
You will be a strong administrator with great people skills and ideally experience working in SAP or excel (not essential).
-Located in Macquarie Park:
-
Immediate start
It is initially a temporary contract but if this is the right fit, there is the opportunity to go perm:
Opportunity to grow and develop your career with a leading organisation:-
Competitive Hourly Rates:
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Hybrid working arrangement
Your day-to-day will include, but not be limited to:
- Providing high-level customer support to key B2B clients.
- Ensure all customer orders and queries are processed within a timely manner.
- Prompt when processing orders and proactive with checking any changes in delivery timeframes to achieve effect customer relations and service to customers.
- Accurate data entry when processing orders and into CRM system
- Handling customer interaction in an efficient and professional manner.
- Administering customer credits and conducting inquiries when needed.
- Contributing to the team's continuous improvement initiatives.
Who you are?
- Strong customer service experience and confident communicating with a variety of stakeholders
- Enjoys being a go to for your clients and supporting with anything great or small across their accounts
- A strong administrator with great attention to detail, and the ability to work under pressure when needed to ensure fast and accurate customer support
- A high achiever with the desire to develop and grow within an established organisation.
- Experience using SAP or similar software to enter data, update and track information and pull reports
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