Client Services Coordinator

2 weeks ago


Camberwell, Victoria, Australia Bryco Consulting Full time

Contract Type:

  • Full Time
  • Location:
  • Camberwell
  • Victoria
  • Classification:
  • Sales
  • Salary:
- $ $100000

  • Contact Name:
  • Danira Dulic
  • Contact Phone:
  • Date Published:
  • 03Aug2023
-
Benefits

  • Opportunity to develop your skills in a global business
  • Companywide games, competitions, and incentives
  • Onthejob training and tools to help you succeed
  • Birthdays are celebrated in the office
  • Enjoy a day off on Cultural Awareness Day
  • WFH flexibility with 3 days from home, 2 days in the office

The Company


Located in Camberwell, this company has accelerated its expansion across the globe, and they continue to prosper in the industry.

This 12-month fixed-term opportunity will be well-suited to any individual who has experience working in a dynamic role that is hybrid in nature, supporting Sales and Customer Service teams, as well as reporting and interpreting sales data on a daily basis with high levels of coordination and administration.


The Position
Reporting to the Business Development Manager, your duties will include:

  • Support the Sales team in recording client meeting minutes, addressing open action tasks, and managing event calendars
  • Deliver product training and oversee performance management of offshore Customer Service teams
  • Assist in the development and maintenance of sales and training initiatives
  • Establish, maintain, and analyse reports and data concerning sales figures, budgetary planning, and team productivity
  • Contribute to the optimisation of reporting systems to streamline processes and improve data analysis
  • Communicate with crossfunctional teams regarding all claims escalations and process improvements
  • Ensure client enquiries are responded to in a timely and professional manner
  • Coordinate, draft, and revise correspondence, communications, and presentations
  • Support the timely and effective coordination of conferences and events
  • Perform any other administration duties, when and as required


The successful applicant will possess a strong understanding of retail sales administration, strategic account management, and data analysis, as well as a passion for working in a dynamic, diverse environment that oversees a wide range of cross-departmental activities.


  • Demonstrated track record in a similar position or a relevant industry background
  • Proficient in Microsoft Suite and adept at effortlessly navigating reporting systems
  • Technical expertise, time management capabilities, and adept problemsolving skills
  • High attention to detail and accuracy in data entry
  • Effective communication skills, both written and verbal
  • Proven experience in training and developing team members
  • Demonstrates integrity, enthusiasm, and an eagerness to learn

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