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Business Analyst
3 months ago
Business Analyst
Job no: 500369
Work type: Permanent - Full Time
Location: Melbourne
Categories: Information Technology
- Attractive hybrid work model | Energy Discounts | Collaborative culture
- Utilities experience with a focus on commercial and industrial work is essential
- Supportive and inclusive workplace with genuine career development
You'll find it at Alinta Energy.
We're making energy better for our more than 1.1 million customers - and we're making work life better for our 1,000+ people too.
We believe in better
At Alinta Energy, we're a friendly bunch working to be the best energy company. Our culture is collaborative, and our passion drives positive change for people and the planet.
Over the past decade, we've evolved from a Western Australian residential gas retailer to one of Australia's largest energy retailers, generators, investors, and developers with infrastructure across Australia and New Zealand.
Australia's energy system is undergoing the biggest transformation in its history and we're right there with it.
Help us make energy better
About the role:
In this role, you'll play a key part in implementing a variety of projects and process improvements across the organisation. Successful candidates will possess a strong background in business requirements gathering, process documentation, project planning, testing methodologies, and change management. Due to the nature of the projects and support required by the business you must have solid Commercial and Industrial (C&I) knowledge gained within the utilities industry.
In this role, you'll be:
- gathering, documenting, and examining current and future business needs for established processes whilst suggesting improvements to boost efficiency and reduce revenue loss.
- ensuring multiple project documents are kept up to date, managing project scopes, and adjusting schedules as needed. Prioritising daily tasks to ensure smooth and timely delivery of project milestones, following proper escalation procedures, and maintaining strong relationships with stakeholders
- eliciting and clearly documenting business and systems requirements. Providing project level analysis - producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan etc).
- understanding and negotiating needs and expectations of multiple stakeholders
- cross functional collaboration with peers and developers to implement the requirements and provide necessary guidance to testers during QA process.
- experience gained within the utilities industry and an understanding of the end-to-end C&I processes from meter to cash
- experience in Customer Relation Management (CRM) Systems, Configure, Pricing and Quoting (CPQ) systems and Billing Systems
- solid all-round business and technical skills of a Business Analyst such as requirements gathering, process documentation, project planning, testing methodologies, change management methodologies
- analytical mindset with ability to understand complex systems and data flows with little or no documentation
- exceptional communication abilities, encompassing both written and verbal skills and adept at collaborating within teams while also capable of working independently
Enjoy better benefits - check our website for the full list
One of the best things about Alinta Energy is we discover better together. If you like the sound of that, and you're a match for the role, we'd love to talk to you.
Alinta Energy. That's better.
We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.
If your application progresses, we will need to complete background and pre-employment checks, such as immigration checks, reference checks, criminal background checks, qualification checks, and additional checks for roles related to finance.
We look forward to hearing from you.
Click 'Apply' to submit your application.
Closing date: 25 June 2024
LinkedIn#LI-KT1
Bala - Software Engineering Manager
Advertised: 07 Jun 2024 AUS Eastern Standard Time
Applications close: 25 Jun 2024 AUS Eastern Standard Time #J-18808-Ljbffr
