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Assistant Manager

4 weeks ago

Williamstown, Victoria, Australia Fuse Recruitment Full time

Ready to take the next step and challenge yourself in a new environment?
We have an exciting opportunity for a claims professional to manage a supportive brokerage who place a strong focus on employee engagement. You'll be provided with support and training, as well as opportunities to progress your career.

Who will you be working with?
This is a fantastic opportunity to work with a well-regarded and rapidly growing Insurance Brokerage. Recognised for their professionalism and long-standing client relationships, this Company has an outstanding reputation in the Melbourne market. On offer is a vibrant and social team and the utmost in mentoring, training and development.
What are the benefits?

  • Ongoing training, development, and mentoring
  • Internal lunch & learns
  • Health & wellbeing program and allowances
  • Office BBQ's
  • Onsite car parking
  • Very generous numeration package
  • Hybrid working arrangements

What will you be doing?

  • Co-management of claims team
  • Assisting the Claims Manager with workflow co-ordination and reporting
  • Act as a secondary point of escalation for declinatures, disputes, complaints, IDR matters and AFCA cases
  • Manage a select portfolio of claims from lodgement to completion
  • Ensuring customer service standards are met
  • Ensuring all activities are compliant within industry time frames
  • Identify issues/improvements where necessary


What do you need?

  • High level of customer service and communication
  • Must possess Microsoft Word, Excel, and Outlook skills along with Administrative skills.
  • Eagerness to learn and progress within the insurance industry
  • A strong understanding of the claims process
  • At least 5 years claims experience
  • 1 year of management/team lead experience preferred.


For a confidential discussion about this opportunity, please call Milla Munro on or send your application to

At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting or claims professional looking for your next opportunity, we'd love to hear from you
If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role

Consultant

Reference number: BH-30258
Profession:Insurance & SuperannuationClaims

Company: Fuse Recruitment
Date posted: 6th May, 2024

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