Operations Manager

1 week ago

Alice Springs, Northern Territory, Australia The Travel Corporation Full time

Operations Manager | AAT Kings | Alice Springs

Wild Awaits...

Are you ready for your next big adventure based at the heart of Australia's iconic Red Centre?

Join the AAT Kings team in Central Australia and grow your career whilst delivering exceptional experiences and service to our guests

AAT Kings, Alice Springs is seeking an experienced Operations Manager - a commercially and operationally talented professional to provide hands on leadership across our Alice Springs operations.

The Role

We are a travel and tour company. The key objective of this role to efficiently manage company resources to achieve set objectives; these include operational, legal and budgetary requirements.

Additionally, building cohesive working relationships with all staff in order to deliver smooth running tours, which are safe, educational, fun and profitable will be crucial to this role.

As a leader you will show passion and be knowledgeable about the Australian tourism market, you will help ensure our product remains top of mind as Australia's premier tourism operator.

Reporting to the Northern Territory General Manager, key criteria will be to:

  • Effectively manage utilisation of operations staff at Alice Springs
  • Liaise with the Senior Management regarding business operations, sales, and staffing at Alice Springs
  • Staff Management including coordinating staff meeting, appraisals, training and selection
  • Rostering/scheduling of staff inline with fatigue management guidelines
  • Manage depot and fleet utilisation records, and prepare reports
  • Incident management, including breakdowns, accidents, and client incidents, including guest complaints
  • Ensure that all legislative requirements in relation to vehicles and equipment including occupational health and safety requirements are met
  • Financial responsibilities including budgets, payroll and reporting
  • Support the Workshop staff and Senior Management
  • Oversee and manage the running of all tours and charters with a focus on costs, safety, productivity and quality service

Previous Experience in an Operations role is critical to this position, along with:

  • Strong managerial skills
  • Vehicle co-ordination knowledge
  • Ability to lead and motivate staff.
  • Ability to prioritize and manage multiple tasks, work well under pressure and meet deadlines
  • Possess a strong business mind with the ability to seek out opportunities and create efficiencies
  • HR Drivers licences or ability to obtain
  • Passenger Authority or H Endorsement or ability to obtain
  • First Aid Certificate or ability to obtain
  • May require some travel

Benefits

  • Staff travel discounts for family and friends
  • Enjoy the great outdoors – Central Australia
  • 12 weeks paid parental leave – eligibility criteria applies
  • 2 team engagement days per year to share quality time with your team
  • Access to retail and wellbeing discounts
  • 2 days paid leave per year for volunteer opportunities of your choice.
  • Great working culture working with people who are passionate about travel

How to Apply - click the APPLY NOW Button.

Who we are :

Since 1912, AAT Kings Group (AAT Kings, Inspiring Journeys, SEIT Outback Australia and Down Under Tours) has grown to Australia and New Zealand's leading group touring company, delivering over 100 exceptional Guided Holidays, Short Breaks and Day Tour experiences across all corners of these magnificent destinations.

A century ago, the untamed Australian landscape was but a twinkle in most travelers' eyes. But thanks to the vision of our foundation businesses, Pykes Tours and Bill Kings Outback Safaris, the way we explore changed in unimaginable ways. Like these early touring pioneers, and our global family-owned parent company, The Travel Corporation (TTC), we believe in pushing boundaries to provide remarkable experiences.

AAT Kings together with TTC are committed to responsible travel. Our five-year sustainability strategy – How We Tread Right – has established 11 sustainability goals to guide the way we operate and the People, Planet and Wildlife projects we support through our TreadRight Foundation to ensure we Make Travel Matter. We believe that travel is an incredible gift. It has the ability to open our eyes to the unique cultures and spellbinding beauty of the natural world. But with this gift comes a responsibility – to protect the world as we know it.

As the tourism rebound continues in Australia and New Zealand, we've never been more passionate about our next discovery.

The Travel Corporation is proud to be an equal opportunity employer. We not only encourage and support diversity in the workplace, we celebrate it If you feel you have the skills and experience to thrive in a supportive and inclusive environment, we want to hear from you

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