Service Consultant
1 week ago
Vacancy Name
- Service Consultant
Employment Type
- Permanent Fulltime
Duration
Award Level
- SCHADS Award Level 4 + Salary Packaging Available
Business Unit
- Service Development & Performance
Location City
- MOUNT BARKER 5251
Job Details
If you have a passion for helping people succeed and have an understanding of the NDIS framework then this is the role for you
As the Service Consultant you will be in a solution focussed role that works collaboratively with service delivery to implement outstanding services for potential and existing clients within plan budgets.
This role works with a range of stakeholders to implement new service requests or make adjustments to existing services; gathering and assessing information to prepare and maintain service risk assessments, cost estimates and agreements.
Benefits of Joining the Team;
Community Living Australia has charitable status for Fringe Benefits Tax purposes and is therefore able to offer attractive taxation benefits through salary sacrifice.
Novated Leasing is available through salary packaging, for the financing and running cost of a new, ex-demo or used carFree_ _Employee Assistance and wellness programs, free onsite car parking and a collaborative team environment.
Your duties will include but are not limited to:
- Liaise with stakeholders to understand the support needs for complex clients and prepare costings, internal risk assessments and action plans for service implementation.
- Develop and communicate agreements and quotations that meet the identified support needs of clients in line with NDIS Plans (for NDIS participants) or other budgets.
- Regularly meet with Regional teams & other stakeholders to maintain positive collaborative relationships.
- Maintain knowledge of NDIS Pricing Assessment and processes and assess the impact of any changes on CLA clients.
- Promote the dignity of and positive image of clients within their communities, maximising the opportunities for clients to participate in and contribute to the communities in which they live.
- Undertake quarterly audits of client's services ensuring funding is adequate and services being delivered meet the client's needs. Proactively respond to, and report on, emerging issues, changing circumstances and/or opportunities for improvement.
You'll have:
- Minimum equivalent to a VET Certificate IV in Disability, Community, Management, Social or Human Services, plus demonstrated knowledge competence/experience (including customer/client facing)
- A current Australian Class 1 Drivers Licence for duration of employment.
- Obtain and maintain a NDIS Worker Check
- Obtain and maintain a DHS Working With Children Check
- Obtain and maintain a Safe Environments for Children and Young People certificate.
- Medicare issued COVID19 vaccination certificate including booster
Applications close 5:00pm, Monday 4 September 2023
For further information regarding the role or for a copy of the position description, please contact Nicola Marnoch (Manager Service Development & Performance) on Or Kristy Bolto (Recruitment Officer) on
Applications Close Date
- 04 Sep 2023
Vacancy No
- VN110
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