Level 2 Service Desk and Onsite Support Engineer
1 week ago
About Us
blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 5th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards.
We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences.
The Role
We have an exciting opportunities for 2 x Level 2 Service Desk & Onsite Engineers to join our busy Sydney Team.
This role will be based in Alexandria and will also require travel between customer sites which are both located within Metro and regional NSW as well as phone based support work with our Alexandria office.
The successful candidate will have previous MSP experience and provide Onsite and remote Incident resolution and fulfilment of onsite desktop activities and ensure the smooth operation of IT services for our customers.
Duties include assisting remote resolver teams with activities that require physical presence, creating knowledgebase articles and process documents, reducing the volume of incidents by identifying and eliminating root cause through pro-active problem management process.
You will also assist the projects team with deployment of new infrastructure (desk and server side) and acting as the key technical representative of bA managed services. Setup new PC's, phones, and mobile devices as per customers' existing documented processes and carry out the Software installation of preapproved desk side software.
2+ years of experience working within a Service Desk or Field Services role.
Basic understanding of IT Infrastructure with some experience including networking technologies such as routers and switches (switching, routing, VLAN, WLAN, WAN, TCP/IP, Radius, VPN).
2+ years Active Directory, DNS, DHCP and group policy experience
2+ years experience working with a ticket management system.
Qualifications
A valid Driver's Licence and your own transport
IT degree or Diploma
Valid Microsoft
VMWare, CISCO and ITIL certification desired but not essential.
blue APACHE continues to grow alongside some of Australia's leading midmarket businesses, our valued clients. We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompressing offering to our clients. We recognise our people are our most significant differentiator.
- We offer options for you to interview virtually.
- blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment.
- Regular social events and an awesome culture – work with a team of experts in their field
- Health Insurance discount with Medibank
- Discounts on 1000's of products
- Novated leasing available for all employees
- Employee Assistance Program from The Mind Room
- Ongoing training and development including paid certifications.
- Quality hardware and laptop provided.
- Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it
Please note, all offers of employment at blue APACHE are subject to Police Clearance Checks.
#J-18808-Ljbffr
-
Sydney, New South Wales, Australia blueAPACHE Full timeAbout UsblueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 5th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards.We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation...
-
Sydney, New South Wales, Australia BlueAPACHE Full timeAbout Usblue APACHE is an Australian owned award-winning Managed Service Provider, recognised for the 5th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards.We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership.When joining blue APACHE, you are joining an...
-
Onsite IT Support Engineer
2 weeks ago
Sydney, New South Wales, Australia Marsh Pty Ltd Full timeJoin a fun and supportive team committed to excellence A unique opportunity to springboard your career with a high profile global brand Permanent full time role based in our Barangaroo officeWindows 10 and Apple iOS experience Marsh McLennan is seeking candidates for the following position based in its Sydney office:Onsite IT Support Engineer - Level 2About...
-
Onsite IT Support Engineer
3 days ago
Sydney, New South Wales, Australia MMC Corporate Full timeJoin a fun and supportive team committed to excellence A unique opportunity to springboard your career with a high profile global brand Permanent full time role based in our Barangaroo officeWindows 10 and Apple iOS experience Marsh McLennan is seeking candidates for the following position based in its Sydney office:Onsite IT Support Engineer - Level 2About...
-
IS Service Desk support
1 week ago
Sydney, New South Wales, Australia Ashdown People Full timeIS Service Desk Support | Sydney CBD | $47 P/HCompany OverviewOur organization is dedicated to delivering trusted and independent systems, processes, oversight, and engagement that support democracy. Our vision is to maintain confidence in the integrity of the democratic process and make it easy for people to understand and participate.BackgroundThis role is...
-
Senior Software Engineer
1 week ago
Sydney, New South Wales, Australia The Trade Desk Full timeOur Software Engineers are end-to-end owners who have the opportunity to participate in many aspects of designing, building, and delivering data-focused products for our stakeholders.At The Trade Desk, we believe in building the back-end infrastructure of our platform with a focus on quality at scale. This means whether we are building parts of our...
-
Level 1/2 Service Desk Support
1 week ago
Sydney, New South Wales, Australia Ethos BeathChapman Full timeJob Details:LocationSydneySalary$500 + superJob TypeContractRefBH-177344ContactAine GrimesPostedabout 11 hours ago Our client, a leading Government organisation, seeks two experienced Level 1/2 Service Desk Support individuals to join them Key Accountabilities: Provide advice support and administration to customers and stakeholders on efficient and effective...
-
IT Service Desk Support
1 week ago
Sydney Olympic Park, New South Wales, Australia Royal Agricultural Society of NSW Full timeSome of our great benefits: Sydney Royal Easter Show complimentary tickets and meals 15% Staff discount at onsite café 'Uptown Charlies' Close to public transportAbout the role.We are seeking an IT professional with some experience in information technology to provide exceptional support to the Royal Agricultural Society of NSW (RAS) and Sydney Showground...
-
Level 2/3 Support Engineer
1 week ago
Sydney, New South Wales, Australia The Drive Group Full timeJob description Level 2/3 Support Engineer* Up to $95k plus super* Bella Vista location * 5 days in the officeTheDriveGroup are currently partnered with a growing MSP, who are looking to add to their service desk team, due to client growth. About the role: You will be working across the Level 2 and when needed, and being a client liaison. Supporting...
-
Level 1 Service Desk Specialist
2 weeks ago
Sydney, New South Wales, Australia West Recruitment Full timeGenerous salary package & financial incentives- Career development / progression available- Wynyard location - Flexible work environmentAbout your new employer:West technology has been retained to recruit for an Australian-owned MSP doing exciting things in the Sydney market. Rapidly evolving with a key emphasis on growth, this is a terrific opportunity for...
-
Help Desk Support Engineer
1 week ago
Sydney, New South Wales, Australia Lanter Full timeDirect message the job poster from Lanter TechnologiesGrowing your business through smarter technologyWe are a fast growing Managed Service Provider providing innovation and leadership in technology solutions for companies across multiple sectors.We provide a range of cloud solutions to our clients such as Microsoft 365 and Microsoft Azure, through to...
-
Level 1 Service Desk Engineer
2 weeks ago
Sydney, New South Wales, Australia West Recruitment Full timeCompetitive salary up to $65K + SuperWork with Cutting edge technologiesExceptional team environmentYour New CompanyWest Technology has partnered with a large, national Australian distributor of data and electrical components based in North Western Sydney.The company is looking for an experienced and motivated Level 1 Service Desk Engineer to their team....
-
Service Desk Manager
1 week ago
Sydney CBD, New South Wales, Australia u&u Recruitment Partners Full timeAbout UsThis instantly recognisable global giant within real estate and professional services has over 15,000 employees globally and operates across over 60 countries.Locally, they have well over 2000 employees and are renowned for their professional yet personable work environment and approach.About the OpportunityThis is a 3-month contract role with the...
-
IT Support Level 2
1 week ago
Sydney, New South Wales, Australia West Recruitment Full timeAttractive salary package- Huge opportunities for career development & advancement- Work alongside an extremely supportive & family-like teamAbout the employerWest Technology has partnered with a market leader in distribution to help them find an IT Support Level 2 Officer to join the team and hit the ground running.About the opportunityAn opportunity has...
-
Senior/staff Software Engineer
2 weeks ago
Sydney, New South Wales, Australia The Trade Desk Full timeThe Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising.Handling over 1 trillion queries per day, our platform operates at an unprecedented scale.We have also built something even stronger and more valuable: an award-winning culture based on trust, ownership,...
-
IT Service Desk Graduate
1 week ago
Sydney, New South Wales, Australia Public Sector People Full time1 day ago Be among the first 25 applicants Launch Your IT Career with a Graduate IT Service Desk Role (Up to 2 Years Contract)Are you a recent IT graduate or nearing completion of your degree?We are looking for a motivated and tech-savvy individual to join our client, a local council in south Sydney, in an exciting IT Service Desk Graduate role (contract...
-
Disability Support Worker Level 2
1 week ago
Sydney, New South Wales, Australia How 2 Drive Full timeFull-time & Part-time/Casual Jobs Available We are recruiting for the position of Disability Support Worker Level 2 with Care For Family.In this role, the ideal candidate will have sufficient experience and/or qualifications to operate successfully as a Level 2 Disability Support Worker.Above all else, we hope to recruit support workers with a passion for...
-
IT Service Desk Support
1 week ago
Sydney Olympic Park, New South Wales, Australia Royal Agricultural Society of NSW Full timeSome of our great benefits: Sydney Royal Easter Show complimentary tickets and meals Staff draws to win tickets to Sydney Showground events 15% Staff discount at onsite cafe 'Uptown Charlies' Free Onsite Parking Work lifestyle flexibility Salary packaging Salary protection insurance Subsidised Superannuation life insurance premiums Staff engagement events &...
-
Senior Software Engineer
1 week ago
Sydney, New South Wales, Australia The Trade Desk, Inc. Full timeThe Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising.Handling over 1 trillion queries per day, our platform operates at an unprecedented scale.We have also built something even stronger and more valuable: an award-winning culture based on trust, ownership,...
-
Service Desk Team Lead
1 week ago
Sydney CBD, New South Wales, Australia u&u Recruitment Partners Full timeAbout UsAbout the OpportunityThis is a 3-month contract role with the possibility to extend. You will be leading a team of 7 across Australia being hands on with your management style.Responsibilities includeManaging a distributed team of Service desk engineers;Prioritise service desk workloads to ensure service levels are achieved;Identify service desk...
