![DDLS Australia](https://media.trabajo.org/img/noimg.jpg)
Customer Experience Consultant
2 weeks ago
We are the best-in-class, vendor-certified, IT training for businesse
We are Lumify
It's not a word you'll find in the dictionary, but it's a word that means a lot to us. We define Lumify as the process of illuminating lives through learning. It's about striving to be smarter, to do better, to go further, and to shine brighter. Our purpose is to turn change into opportunity by upskilling the world for tomorrow.
From first-time students to career-changers, upskillers to promotion-seekers, and support techs to CTOs, we encourage modern learners to embrace change and turn it to their advantage.
Winner of Employer of Choice in the Australian Business Awards 2023 and Winner of Best Place to Work in the AFR Boss Awards 2023.
What's the opportunity?
We are looking for a Customer Experience Consultant for our Perth Campus. Delight both our internal and external customers with an extraordinary experience in every single interaction. We're committed to offering top-notch administrative support that amplifies the level of service for all our customers. Thriving in a performance-driven atmosphere, we celebrate hitting targets while fostering a collaborative team spirit that propels us forward.
This role will be an on-site position, Monday to Friday.
What will I do?
- Primary Escalation Point: Acting as the frontline for resolving client matters on campus, we're committed to swiftly and effectively addressing queries, ensuring everyone's needs are met without delay.
- Sales Support Expertise: From crafting quotes and engaging with clients through various channels to managing inquiries and generating new leads, our sales support activities drive business growth and client satisfaction.
- Administrative Assistance: From entering and analyzing course evaluations to updating student records and managing office supplies, we meticulously handle administrative tasks that support a seamless learning experience.
- Efficient Bookings and
Accounts Management:
Whether it's adding contacts to Edgar, merging accounts, or creating opportunities and quotations, our
proficiency in managing bookings and accounts ensures streamlined operations for everyone involved.
What have you accomplished?
- At least 3 years of prior experience in customer service
- At least 3 years of administration experience
- Competency in office management
- Proficient in Microsoft Word, Excel, and Outlook
- Familiarity with the Learning and Development Industry
- Expertise in customer service best practices
- Proficiency in 0365 and cloudbased tools
Why are we the right fit for you?
- Generous remuneration
- We are learning obsessed; attend all our courses at your fingertips free of charge
- We are people centered; access products, tools, resources and leave to keep you and your family happy and healthy
- We are change makers; we operate collectively under 5 impact areas of people, customers, governance, environment and community
- We celebrate you; our people do incredible work and deserve great rewards
We're on a mission to narrow the digital skills gap:
to equip people with the expertise and knowledge they need to flourish in a future where technology rules.
Through our three core brands - Lumify Learn, Lumify Work and Lumify People - we're able to deliver on the full spectrum of IT training.
So no matter what your skillset, where you are in the world, or how you prefer to learn, we can make it happen.
At Lumify, we transform our team and supercharge our own careers.We recognise incredible achievements, we invest in the hard and soft elements of professional development, and we help you go further, faster.
If that sounds like something you'd like to be a part of, we'd love to hear from you.Today, over 200 likeminded individuals work across the APAC region, visit our careers website to learn more about culture and opportunities at Lumify Group.
-
Customer Experience Team Leader
2 weeks ago
Perth, Western Australia The Learning Experience #393 Full timeAbout UsFor over 45 years, ABN Group has been a leader in the building, property and finance industries, making the dream of homeownership a reality for thousands across Australia. We've built over 90,000 homes, each one a success story, including first homes, apartments, units and luxury homes. We've also provided financial solutions to over 40,000 people,...
-
Customer Experience Consultant
2 weeks ago
Perth, Western Australia TSA Group Full timeDo you live for creating unforgettable customer experiences? Are you all about thriving in fast-paced environments where you can flex your problem-solving and communication skills? TSA Group - Australia is looking for someone just like YOU to join our dynamic team.TSA is an Australian-owned business in the Outsourcing Industry helping companies acquire,...
-
Customer Experience Consultant
2 weeks ago
Perth, Western Australia TSA Group Full timeDo you live for creating unforgettable customer experiences? Are you all about thriving in fast-paced environments where you can flex your problem-solving and communication skills? TSA Group - Australia is looking for someone just like YOU to join our dynamic team.TSA is an Australian-owned business in the Outsourcing Industry helping companies acquire,...
-
Customer Experience Consultant
2 weeks ago
Perth, Western Australia Edventureco Full timeWinner of Best Place to Work and named an Employer of Choice in 202- We are Lumify. Together, we are shining a light on future learning We are the bestinclass, vendorcertified, IT training for businesseWe are LumifyIt's not a word you'll find in the dictionary, but it's a word that means a lot to us. We define Lumify as the process of illuminating lives...
-
Customer Experience Representative
2 weeks ago
Perth, Western Australia Cannabis NB website Full timeCustomer Experience Representative (Occasional) - PerthCustomer Experience Representative (Occasional) - Perth Customer Experience Representative (Occasional) CANNABIS NB is New Brunswick's retailer for the responsible delivery of cannabis products to customers in the province. Our goal is to deliver a world class customer experience built on good...
-
Customer Experience Coordinator
2 weeks ago
Perth, Western Australia ABN Group Full timeCustomer Experience Coordinator - Preconstruction: Perth Administration/Support Service Customer Service/Call Centre Fulltime (Permanent) Add to favourites Favourite View favouritesOur CompanyHomebuyers Centre are the market leading, volume residential builder in WA and proudly part of the ABN Group - Australia's leaders in construction, property and...
-
Inbound Customer Experience Consultant
2 weeks ago
Perth, Western Australia TSA Group Full timeCompany DescriptionTSA is an Australian-owned business in the Outsourcing Industry helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands from across multiple call centres in Australia and the Philippines.What will you do?As a Customer Service Representative, you will be the voice...
-
Inbound Customer Experience Consultant
2 weeks ago
Perth, Western Australia TSA Group Full timeCompany DescriptionTSA is an Australian-owned business in the Outsourcing Industry helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands from across multiple call centres in Australia and the Philippines.Job Description:What will you do?As a Customer Service Representative, you will be the...
-
Customer Experience Coordinator
2 weeks ago
Perth, Western Australia ABN Group Full timeCustomer Experience Coordinator: Perth Customer Service/Call Centre Fulltime (Permanent) Add to favourites Favourite View favouritesOur CompanyHome Assist is the dedicated service and maintenance division of ABN Group, Australia's leader in construction, property and finance, combining 40 years of home building expertise and the strength of our Group into a...
-
Customer Experience Coordinator
2 weeks ago
Perth, Western Australia ABN Group Full time493107PerthCustomer Service/Call CentreFull-time (Fixed Term)Full-time (Permanent)Add to favouritesFavouriteView favouritesOur CompanyHome Assist is the dedicated service and maintenance division of ABN Group, Australia's leader in construction, property and finance, combining 40 years of home building expertise and the strength of our Group into a...
-
Programming Consultant Virtual Experience
2 weeks ago
Perth, Western Australia Deakin Commerce Society Full timeIn this virtual experience you will gain insight into the work of a SAS Programming Consultant and use SAS technology to build a selection of reports for a study on ordering patterns. Even though this task can be accomplished through programming, we will be using a point and click interface to generate the reports.Welcome to the SAS Programming Consultant...
-
Technical Consultant Virtual Experience
2 weeks ago
Perth, Western Australia Asocusyd Full timeTechnical Consultant Virtual Experience at SAS | University of Sydney Accounting Society Careers Directory HomeSearch JobsVirtual ExperiencesBrowse EmployersCareer AdviceEventsSign inPost jobHomeEmployersSASOpportunitiesSAS+ Add a review1, ,000 employeesOverviewApply Jobs &Opportunities4 Explore Advice7Graduate Stories8Day in the Life...
-
Bankwest Customer Consultant
2 weeks ago
Perth, Western Australia Commonwealth Bank of Australia Full timeBankwest Customer Consultant - Bunbury - 6 month contractWe are looking for a full time Customer Consultant to join our Bunbury team for a 6 month opportunityBankwest is built around our branches and the colleagues who help our customers achieve their financial ambitions every single day. Our Consultants are the face of our branches and we pride ourselves on...
-
Programming Consultant Virtual Experience
2 weeks ago
Perth, Western Australia Deakin Commerce Society Full timeIn this virtual experience you will gain insight into the work of a SAS Programming Consultant and use SAS technology to build a selection of reports for a study on ordering patterns.Even though this task can be accomplished through programming, we will be using a point and click interface to generate the reports.Welcome to the SAS Programming Consultant...
-
Customer Experience
2 weeks ago
Perth, Western Australia Brunel Energy Pty Ltd Full timeBrunel Energy Pty Ltd is looking for Customer Experience to join their team based in BRISBANE CITY QLD 4000.The GM - Customer Experience at Brunel leads by optimising the journeys of customers, contractors, and employees. They're a strategic thinker driving innovation, process optimisation, and technology implementation. This role spearheads a culture of...
-
Member Experience Consultant
2 weeks ago
Perth, Western Australia HBF Health Limited Full timeMember Experience ConsultantMember Experience ConsultantJob no: 494085Work type: Permanent full timeLocation: Perth CBDCategories: Member Services & SalesWe're HBFYou will recognise us from our fun loving Quokka ads HBF is proud to be awarded Australia's most trusted Private Health Insurer, we have 1.1 million members nationally and over 1000 people. Our...
-
Bankwest Customer Consultant
2 weeks ago
Perth, Western Australia Commonwealth Bank of Australia Full timeBankwest Customer Consultant - Corrigin Hub (Full Time)Our Corrigin Branch is looking for a customer service professional to join our multi-channel hub team on a full time basis, working between the Corrigin and Kondinin branches.We're open on Monday, Wednesday and Friday to serve customers face to face. On Tuesday and Thursd we're closed to assist with our...
-
Customer Outcomes Consultant
2 weeks ago
Perth, Western Australia Bankwest Full timeThe Customer Outcomes Team are currently seeking driven, development focused colleagues to join our team in the following roles:6/12-month secondment Customer Outcomes Succession PoolWe're passionate and driven to make a difference - A place where you can achieve your personal best and be part of our high performing, values driven and inclusive culture.Our...
-
Customer Service Consultant
2 weeks ago
Perth, Western Australia Frontline Recruitment Full timeWe are looking for an experienced and driven Internal Customer Service Consultant to join this WA family owned and operated business in Malaga. My client is a leader in providing quality timber and hardware to the Perth community for the last 50 years and they are looking for an equally passionate team member's to come on board. You will be hardworking and...
-
Customer Success Consultant
2 weeks ago
Perth, Western Australia Retinue Full timeAt Retinue, we're passionate about helping small business owners make better decisions, starting with their financial foundations.Retinue aim to help SME's by using an innovative, monthly subscription, client first model, that ensures our customers have certainty over their financial compliance and business health. We are a true disrupter in our field and...