Customer Outcomes Consultant
1 week ago
- 6/12-month secondment
- Customer Outcomes Succession Pool
We're passionate and driven to make a difference - A place where you can achieve your personal best and be part of our high performing, values driven and inclusive culture.
Our Customer Outcomes Team has a focus on delivering on our customers' needs by providing quality products and excellent service.
Customer Outcomes Consultants deliver amazing customer experiences that matter by:
- Identifying customer needs and providing efficient, accurate and quality solutions across all customer segments.
- Offering new solutions or service opportunities for customers including referrals to other specialists.
- Resolving customer issues, complaints, and queries in a timely and professional manner.
- Participating in community engagement and business development events.
- Maintaining strong relationships with key stakeholders internally and externally.
- You build brilliant relationships with your customers, they come back asking for you.
- You have a strong background of delivering amazing experiences to our customers.
- You will support and improve our customers financial wellbeing.
- FSRA and BOC accredited are desirable.
Sidekick
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Advertising End Date: 15/05/2023
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