Customer Care Representative
1 week ago
- Generous staff discounts
- Opportunity to work for a uniquely Australian Retail Group with a global vision
Customer Care Representative to join our Customer Care Team
. Reporting directly to the Group Customer Care Manager, you will be an online brand representative for our ionic house of brands, Seed Heritage, French Connection, Commonry, allkinds, kikki.
K & FINE-DAY and will support our customers throughout all stages of the purchase lifecycle, both online and in-store.
We are looking for a highly motivated individual to provide customers with best-in-class service and strive to create memorable experiences across all channels and touchpoints.
Our Customer Care team members are sales focused and achieve success through the creation of high-quality and trusting customer relationships to foster brand loyalty and repeat business.
THE ROLE:
- Approach all customer interactions using C.A.R.E ecommerce principals to deliver aboveandbeyond customer service experience that is consistent with the brand service standards
- Build customer relationships through preparation, attention to detail, efficiency in the customer contact time and how you followup.
- Maintains a high customer satisfaction score through providing a bestinclass customer service experience
THE IDEAL CANDIDATE WILL:
- Experience working in ether a retail store or customer care environment.
- Familiar with order management, ecommerce, and other retail technology platforms (preferred)
- Exceptional verbal and written communication skills
- A positive and professional attitude and exceptional attention to detail
- Customercentric and striving to provide the best possible customer experience in any situation
- Strong understanding of retail, ecommerce, and social media
- Adaptable, flexible, and able to work autonomously and unsupervised.
- Proficient capabilities in Microsoft Outlook, Word & Excel
- Excellent time management skills
- Must be available and flexible to work during the week and weekends
ABOUT BRANDBANK GROUP:
Brandbank was founded on bold creative thinking.
We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, and the customer is at the heart of everything we do.
Our growing business is built on a house of carefully curated brands, each chosen for a specific reason to deliver rich connections to our customers.
Brandbank Group consists of Seed Heritage, French Connection, Allkinds, Commonry, kikki.K & Fine-Day.
WHY JOIN THE BRANDBANK GROUP TEAM?
-
Generous staff discounts:
-
Flexible work arrangements:
- Opportunity to work for a uniquely Australian Retail Group with a global vision
- Supportive team culture and environment
- Employee Referral Program be rewarded for referring great new people to our team
**APPLY NOW.
-
Customer Care Representative
1 week ago
Melbourne, Victoria, Australia Brandbank Group Full timeCasual opportunity to work for a uniquely Australian Retail Group. Generous discounts across all our Brands Ideal progression opportunity for your retail careerAre you ready for an exciting career opportunity?We are thrilled to announce an opening for aCustomer Care Representative to become a valuable member of our dynamic team at Brandbank Group (Seed...
-
Customer Care Representative
1 week ago
Melbourne, Victoria, Australia Mérieux NutriSciences Full timeAs a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of...
-
Customer Service Representatives
1 week ago
Melbourne, Victoria, Australia JobVista Full timeBe our next Customer Service Representative.Whether you get energy from making a customer's day better, sharing the story behind a great coffee, or delivering an awesome customer experience – JS Retail can be the place where you find your purpose. If you want to build first-rate customer service skills in a workplace that is fast-paced and dynamic, then...
-
Client Care Representative
1 week ago
North Melbourne, Victoria, Australia The Lost Dogs Home Full timeJob OverviewWORK TYPE: Full Time, Part TimeLOCATION: North MelbourneJOB TYPE: Veterinary ServicesDATE POSTED: 26 Apr 2024 AUS Eastern Standard TimeAPPLICATIONS CLOSE:12 May 2024 AUS Eastern Standard TimeClient Care Representative, Frank Samways Veterinary ClinicFull Time role (76 hours per fortnight)Part Time role (30 hours per fortnight - Thurs & Fri)About...
-
Customer Care Representative
1 week ago
Melbourne, Victoria, Australia Fenton & Fenton Full timeFull Time, MelbourneAbout the Role—:Reporting to the Customer Care Team Leader and working within a small but friendly team, you'll be the first point of contact for all inbound enquiries across a broad range of channels. This role is crucial to the success of our business and is central to delivering timely responses and client satisfaction. You'll be the...
-
Sales Representative
1 week ago
Melbourne, Victoria, Australia Ascensia Diabetes Care Full timeAscensia Diabetes Care is a global specialist diabetes care company, dedicated to helping people living with diabetes. Our mission is to empower people living with diabetes through innovative solutions that simplify and improve their lives. We use our innovation and specialist expertise in diabetes to develop high quality solutions and tools that make a...
-
Customer Service Representative
1 week ago
Melbourne, Victoria, Australia Recoveriescorp Full timeCustomer Service RepresentativeCustomer Service RepresentativeJob no: 493038Work type: Contract, Full-timeLocation: Melbourne CBDCategories: CollectionsJoin our team as a Customer Service Representative as the front line of our operations, forging meaningful connections with our valued customers. You will deliver high levels of customer service to provide...
-
Customer Service Representative
1 week ago
Melbourne, Victoria, Australia Hudson Australia Full timeA manufacturer and distributor of sports apparel seeks a Customer Service Representative (B2B) to be based in their office in Cremorne.Customer Service Representative (Business to Business) International manufacturer and distributor of sports apparel Flexible hybrid work model Great employee perks and discounts Great work culture and a collaborative team...
-
Customer Sales Representatives
1 week ago
Melbourne, Victoria, Australia Cyril Gwen Consulting Full timeA Sales Representative is a professional who initializes and manages relationships with customers. They serve as their point of contact and lead from initial outreach through the making of the final purchase by them or someone in their householdSales Representative duties and responsibilities include:***- Selling products and services using solid arguments...
-
Customer Service Representative
1 week ago
Melbourne, Victoria, Australia LivaNova Full timeJoin us today and make a difference in people's livesGENERAL INFORMATIONJob Title: Customer Service RepresentativeDepartment: Commercial - CSReports to: Commercial Operations ManagerJOB CONTEXTLivaNova Australia and New Zealand represents an organization of around 70 employees. It includes a commercial team of field employees encompassing Sales, Marketing,...
-
Customer Service Representative
1 week ago
Melbourne, Victoria, Australia Hudson Australia Full timeA manufacturer and distributor of sports apparel seeks a Customer Service Representative (B2C) to be based in their office in Cremorne.Customer Service Representative (Business to Consumer) International manufacturer and distributor of sports apparel Flexible hybrid work model Great employee perks and discounts Great work culture and a collaborative team...
-
Customer Service Representative
1 week ago
Melbourne, Victoria, Australia The Services Company Full timeLeading electronic payment technology company, who have been providing payment solutions for more than 30 years, are looking for an energetic Customer Service representative to join their fast paced, fun, collaborative and close knit team.Join a team of dedicated Customer Service Representatives assisting a number of banks and retail outlets with the upgrade...
-
Customer Service Representative
1 week ago
Melbourne, Victoria, Australia The Recruitment Company Full timeLeading electronic payment technology company, who have been providing payment solutions for more than 30 years, are looking for an energetic Customer Service representative to join their fast paced, fun, collaborative and close knit team.Join a team of dedicated Customer Service Representatives assisting a number of banks and retail outlets with the upgrade...
-
Customer Care Officer
1 week ago
Melbourne, Victoria, Australia MATCH Executive Full timeLongstanding and respected organisation Be part of a friendly and supportive team Conveniently located with onsite parkingOur client is a longstanding and successful manufacturing business located in Dandenong South. They are well renowned for designing and manufacturing bespoke bronze & metal products to wholesale customers across Australia in the...
-
Customer Care Representative
1 week ago
Melbourne, Victoria, Australia Adecco Full timeMonday - Friday Pay rate: $31.62ph + Super Location: Sunshine NorthWhat will you do? Adhere to, and suggest improvements to, policies and procedures to ensure ongoing consistent customer service Day to day management of customer queries and request Liaise with Manager and fellow team members to ensure a consistent approach across all areas Implement...
-
Customer Service Representative
1 week ago
Melbourne, Victoria, Australia BP Full timeJob no: 896511Work type: CasualLocation: MelbourneCategories: Customer Service Representativebp Supremacy (Mentone)Join a global retail company that's shaping a brighter future for all.At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across...
-
Customer Service Representative
1 week ago
Melbourne, Victoria, Australia Hudson Full timeA manufacturer and distributor of sports apparel is looking for a Customer Service Representative (B2C) to join their team in Cremorne office.Key Highlights:Global company specializing in sports apparelHybrid work model and attractive employee benefitsPositive work environment with a supportive teamRole Overview:As a Customer Service Representative, your...
-
Customer Service Representative Ii
1 week ago
Melbourne, Victoria, Australia InComm Payments Full timeOverview:When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 34+ countries around the world. We own over 400 global technical patents and a network that includes...
-
Customer Service Representative
1 week ago
Melbourne, Victoria, Australia VISY Full timeCustomer Service Representative Customer Service Representative If you are a results-driven and detail-oriented professional with a passion for Customer Service, we want to hear from youHighly autonomous role with a supportive and friendly team culture Outstanding long term career pathways within a market leader Thrive in this truly dynamic permanent...
-
Customer Service Representative
1 week ago
Melbourne, Victoria, Australia Labourpower Recruitment Services Full timePURPOSE OF THE JOB:The Customer Service Representative is a key member of the Customer Service team who will provide end to end key account management to our internal and external customers.This is a largely autonomous role designed for a self-motivated individual who will go above and beyond to ensure our customers have experienced the highest standard of...
