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Supervisor at The Pancake Parlour

3 months ago

Malvern East, Victoria, Australia PG Operations Pty Ltd Full time

We are stacked with opportunities At The Pancake Parlour we provide:


  • Amazing discounts on our Lovely menu items
-
Career development - our CEO, HR Manager, Director of F&B and many of our Restaurant Managers began their careers with us as waiters, kitchen hands or Supervisors

  • The opportunity to
    gain valuable experience in areas like leadership:
  • learn skills that are transferable to any industry

You will thrive in this role if you:

  • Are a natural people person with a flair for customer service
  • Are a big believer in putting the customer at the heart of everything you do
  • Encourage a positive and fun team culture
  • Enjoy being a team leader
  • Have experience working in hospitality (previous supervisory experience advantageous)
  • Aren't afraid to get on the tools and get your hands dirty

The Supervisor's main focus is:

  • Ensuring that all customers receive excellent service.
  • They also have accountability for the following statistics on their shifts:
  • Cost of wages
  • Average spend per customer
  • Total gross profit
  • Number of upsells and second orders

Job Types:
Full-time, Part-time, Casual

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • Shift work
  • Weekend availability

Work Location:
In person