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Customer Service Manager
2 weeks ago
We are looking for an experienced Customer Service Manager to join our team of professionals on a full time and permanent basis
The role includes but is not limited to:
- Maintain good customer relationships
- Oversee and assist with customer queries and concerns
- Process customer and supplier invoices (recipient created) using company specific software
- Provide customer summaries and reports using company specific software and excel
- Liaise with contractors and third parties to coordinate customer service outcomes
- Maintain business records
- Account reconciliations
- Ensure the company's policies, procedures and standards are adhered to
- Coordination of personnel activities including but not limited to safety, training and supervision
- Report and collaborate with senior management to promote growth with customers and suppliers
Desirable traits and will highly be regarded:
- Customer service focused
- Strong communication skills
- Proficient in Microsoft Office (Outlook, Word & Excel)
- Effective time management
- Ability to work both autonomously and in a team
- Selfmotivated, organised, punctual and reliable
- Must have great work ethics
Salary:
Guaranteed annual earnings of at least $70,000 + Super
Job Types:
Full-time, Permanent
Salary:
From $70,000.00 per year
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