Operations Support Officer

1 week ago


Gold Coast, Queensland, Australia Transport and Main Roads Full time

Accountabilities include:

  • Provide effective and efficient frontline customer service for the general public including a full range of counter services for passenger and school transport products. Administer the operational delivery of various passenger transport products including Operator Accreditation / Driver Authorisation authorities and service licence applications. Administer the School Transport Assistance Scheme (STAS). Deliver customer service and provide information and advice to customers and stakeholders. Assess customer applications in accordance with standards, procedure and legislation. Assist in the performance monitoring of service contracts and accreditations and prepare reports for management. Support the administrative operations of the office through the payment of accounts, financial monitoring and reporting, and the use of databases and document management systems. Investigate and report on complaints related to operational matters and assist in the investigation and resolution of issues. Act in accordance with the Queensland Public Sector legislative framework and Code of Conduct. Model ethical behaviour including being consistent in words and actions. Be viewed as trustworthy and respectful of the views of others. Other accountabilities and tasks as reasonably directed.
This position reports to the Manager PT Operations and has 0 direct reports.
Applications to remain current for 12 months.

Job Ad Reference:

QLD/475521/23Closing Date:
Monday, 20 March 2023This work is licensed under a Creative Commons Attribution 3.0 Australia License.
  • Operations Officer

    1 week ago


    Gold Coast, Queensland, Australia The State of Queensland Full time

    Policy and Regional Operations at Translink, SouthportWe are looking for a proactive full-time A04 Operations Officer to join our Regional Operations team in Gold Coast. As the Operations Officer, your role will involve managing information systems, providing support, and offering advice to stakeholders on operational matters.Job Details:Position Status:...


  • Gold Coast, Queensland, Australia Transport and Main Roads Full time

    Some of your responsibilities will include:Working as part of a small team and liaising with a range of stakeholders to ensure the efficient operations of the unit. Delivering frontline customer service including investigating complaints and providing information and advice to customers and stakeholders. Administering the School Transport Assistance Scheme...


  • Gold Coast, Queensland, Australia TNT Express Full time

    The CompanyFedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the world's top 500 companies and the World's Most Admired Companies by "Fortune" magazine. FedEx provides fast and reliable delivery to more than 220 countries and territories.As TNT and FedEx officially joined forces on 25...

  • Operational Officer

    1 week ago


    Gold Coast, Queensland, Australia Queensland Health Full time

    The RoleAn opportunity has become available for an Operational Officer (Commonwealth Home Support Program) to join Gold Coast Health (GCH) where the focus of our strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.You will Operate bus to provide transport for clients to...


  • Gold Coast, Queensland, Australia Queensland Ambulance Service Full time

    Key responsibilities Provide high quality, confidential executive support to the Assistant Commissioner, Executive Officer and other managers as required, to support the effective operation of the regional office. Research and prepare a wide range of correspondence including executive briefing notes, ministerial submissions and reports on matters of a...


  • Gold Coast, Queensland, Australia Transport and Main Roads Full time

    In the role of Administration Support Officer, you will contribute to the efficient operations of the Regional Compliance Unit by working collaboratively in a team providing quality and timely administrative support within the transport compliance environment.As an Administration Support Officer you will use your ability, knowledge and experience to: - Work...


  • Gold Coast, Queensland, Australia Total Support Services Full time

    Total Support Services are looking for Casual, Male Disability Support Workers on the Gold Coast area. You will be supporting our clients to access the community and develop their independent living skills. Shifts available will include both shorter Community Access Supports as well as longer shifts in our SIL homes. Experience with Early Onset Dementia and...

  • Support Worker

    1 week ago


    Gold Coast, Queensland, Australia Southern Cross Support Services Full time

    Ongoing learning and development Flexibility of a casual roster work life balance Supportive and passionate teamSouthern Cross Support Services (SCSS) is a leading NDIS provider throughout QLD. SCSS values giving their clients purpose, belonging and security in their everyday lives. SCSS work in accordance with the Sanctuary Model of Care framework.What can...

  • Support Officer rfs

    1 week ago


    Gold Coast, Queensland, Australia Queensland Fire and Emergency Services Full time

    About usAs a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue...


  • Gold Coast, Queensland, Australia Queensland Health Full time

    The RoleAn opportunity has become available for an Operational Services Officer (Imprest) to join Gold Coast Health (GCH) where the focus of our strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.You will Liaise and negotiate with Cost Centre Managers regarding...

  • Support Officer

    1 week ago


    Gold Coast, Queensland, Australia Queensland Ambulance Service Full time

    Provide high quality, confidential administrative support services to the regional office as required. Assist the Manager, Business Support in the planning and coordination of business support activities and functions for the region. Ensure the security and confidentiality of documentation is managed appropriately and regional electronic filing systems are...


  • Gold Coast, Queensland, Australia Queensland Police Service Full time

    Your key accountabilities:The core capability requirements for this role are:Develop and maintain strong productive working relationships with educational institutions and key QPS units. Effectively deliver evidencebased programs to students, staff and/or parents to reduce the likelihood of victimisation and offending behaviours. Conduct rapport building...


  • Gold Coast, Queensland, Australia Queensland Health Full time

    The RoleAn opportunity has become available for an Application Support Officer to join Gold Coast Health (GCH) where the focus of our strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.You will Provide support to business and technical stakeholders for information and...


  • Gold Coast, Queensland, Australia Transport and Main Roads Full time

    In the role of Project Management Support Officer, you will provide high level administrative support to the operational team staff. You will co-ordinate, maintain and manage human resource records for Gold Coast operations and coordinate and organise the delivery of essential administration services and information to both internal and external...


  • Gold Coast, Queensland, Australia Hudson Australia Full time

    Title:Project Support OfficerClassification:Equivalent to AO3 under TMR EBAEmployment Type:Part-time, 3 days per week for 6 months (ASAP start)Primary Location:White St, NerangPay:$46.27/hour + SuperJoin the Statewide Network Operations (SNO) Branch, an innovative division dedicated to optimizing road operations for safe and efficient transportation. As a...


  • Gold Coast, Queensland, Australia The State of Queensland Full time

    Undertake a range of tasks associated with the effective operation of the physical distribution of clinical consumables (Imprest) and other products across a range of locations and teams.Job details Position status Position status Fixed Term Temporary Position type Position type Full-time Occupational group Occupational group Facilities/Asset Management...


  • Gold Coast, Queensland, Australia PERSOLKELLY Full time

    In the role of Project Communications Support Officer, you will utilise a broad range of computer software programs and information management systems and databases to provide high level support services to the communications and stakeholder engagement teams on road infrastructure projects. You will provide administrative and project support to enhance the...


  • Gold Coast, Queensland, Australia Queensland Health Full time

    The RoleAn opportunity has become available for a Business Support Officer (Voluntary Assisted Dying) to join Gold Coast Health (GCH) where the focus of our strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.You will Acquire a sound knowledge of Voluntary Assisted Dying...


  • Gold Coast, Queensland, Australia Hutton Consulting Full time

    Chief Financial and Operations Officer, The Southport School Management - Schools (Education & Training)Full timeAdd expected salary to your profile for insightsThe Southport School (TSS) is a leading independent Anglican day and boarding school for boys from Preschool to Year 12 located on the Gold Coast.As one of the oldest schools in Queensland with over...


  • Gold Coast, Queensland, Australia Queensland Health Full time

    The RoleAn opportunity has become available for an Executive Support Officer (Surgical and Critical Care) to join Gold Coast Health (GCH) where the focus of our strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.You will Provide professional, quality and proficient general...