Senior Change Manager

6 Month Fixed Term Contract Opportunity

If you reside in Australia or New Zealand, you're likely familiar with AMP. However, in a changing society, we are evolving as well. We are now a more agile business with fresh leadership and perspectives.

These are stimulating times for us. There is great potential for innovative minds to assist us in redefining the landscape of financial services. Let's transform our long-standing legacy into something even more impactful and robust for the future.

Empower individuals to shape their future, while you shape yours

We support individuals with their banking, superannuation, retirement, and financial matters. Whether it's during economic upturns, downturns, recessions, or significant life changes, we help people visualize and maximize their financial capabilities daily. We have been doing this for over 170 years.

If we excel at our job, we genuinely contribute to the prosperity of our nation and its citizens.

How you'll make a difference

AMP Bank has teamed up with leading technology provider Simpology to introduce a seamless home loan application process that accelerates the 'time to approval', enhances the broker experience, and ensures better transparency and certainty throughout the application journey from submission to settlement. The introduction of new capabilities through this initiative, spanning data, digital solutions, and automation will equip AMP Bank to deliver a simplified experience incorporating real-time decision-making and updates for brokers.

The Senior Change Manager will be responsible for devising and implementing all Change Management solutions for the program, playing a crucial role in effecting sustainable changes and strategically influencing the business.

You'll create an impact by:

• Thinking globally about change and strategically selecting the appropriate tools, methodology, and models to facilitate change
• Developing change plans and activities to garner support from key stakeholders for project implementation.
• Identifying obstacles to the business initiative and devising change strategies/plans and timelines to effectively overcome these hurdles.
• Devising comprehensive approaches to lead the change management effort throughout all delivery stages and the customer lifecycle
• Assessing and managing change impacts for the enterprise heat map, the project, and potential scope changes
• Assessing and tracking adoption and success criteria, and conducting reviews to gather feedback for a successful outcome. Utilize insights to promote further learning within the practice.

Effective Management of Stakeholders

• Collaborating with the Project Manager and other key leaders. Seeking inputs and feedback on the effectiveness of the Change Management Plan.
• Continuously identifying areas of greatest resistance and obstacles to prioritize engagement on crucial areas.
• Actively engaging in risk and issue management alongside the Project/ Program Manager by identifying, reporting, and managing change risks and resolving issues.
• Enhancing Change Management capabilities at AMP by spearheading and/or contributing to ongoing improvement activities and enhancing skills.
• Participating in the identification of suitable change agents and leading, educating, and mentoring them in the change process.
• Ensuring key stakeholders receive extensive support, are involved, and commit to owning the change initiative.

Leadership Qualities

• Championing the relevance of Change Management methodology, processes, and practices across the enterprise and at all management levels.
• Serving as a mentor to peers and Change Management resources to enhance the overall organizational Change Management capacity.
• Advancing Change Management capabilities at AMP by spearheading and/or contributing to continuous improvement initiatives and enhancing skills.

What you will contribute to the team

• Experience in leading complex change initiatives with a focus on digital/ technology-driven transformation (Experience in Banking Lending would be advantageous).
• Exposure to financial services, operating in large, intricate environments, and interacting with executive and senior management.
• Demonstrated experience in developing and evolving change management toolkits, with the ability to deploy appropriate change expertise for initiatives of varying sizes.
• Exceptional communication skills to resolve intricate problems straightforwardly, highly adept in; facilitating change, strategic thinking, impact assessment, and influencing others.
• Robust stakeholder management skills across all organizational levels and various functions.
• Proven track record of change delivery in Agile methodologies and preferable agile operating models.
• Post-graduate certification in change management or similar field, Agile Certification e.g., SAFe would be beneficial

You'll excel here if...

If you can seamlessly transition from Business as Usual (BAU) to ambiguous situations, you'll thrive here. Change is always challenging, so bring your dedication, resilience, and growth-oriented mindset.

Due to our lean operations, you will be expected to engage in and execute tasks from strategic planning to implementation. This means you will be closely involved in action and pivotal decisions that steer our future direction.

If you're someone who can stand on their own, you'll find AMP to be quite liberating.

Reasons we believe you'll enjoy being part of AMP

Sticking to the status quo is not an option for us, so your innovative ideas will be valued here. You will be encouraged to voice your thoughts and experiment with new approaches. If they don't succeed, we move forward – better for the experience.

We understand that there isn't a single right way of doing things. Consequently, you won't have to compromise your identity or work style to fit in. We promote inclusivity and flexibility in various aspects as expected, and perhaps in some unexpected ways. Your health and well-being take precedence - both at home and in the workplace.

Most of what makes AMP a welcoming and enjoyable workplace are the individuals. Wherever you turn, you will find opportunities to connect, feel appreciated, and engage in meaningful work.

Whether it's through our exceptional leaders who invest in your growth and accomplishments. Through year-long initiatives for volunteering, fundraising, and supporting the community. Or by tackling daily challenges together as we collaborate to fortify this esteemed organization. Challenges that will push your limits, magnify your potential, and amplify your impact.

We advocate for inclusion and diversity

We are dedicated to nurturing an environment of inclusivity, diversity, and a strong sense of belonging at AMP. It sparks creativity, fosters innovation, and elevates the quality of our decisions and performance. This creates a more engaged workplace and fosters better connections with our clients.

We are your allies in the quest for the perfect role - when you apply, inform us how we can assist you in showcasing your best self during our selection process.

We are also committed to enhancing employment prospects for Aboriginal and Torres Strait Islander individuals, hence we enthusiastically welcome candidates from these backgrounds to apply and explore our Reconciliation Plan on our official website.

Ready to shape your tomorrow?

If you possess a knack for spotting opportunities where others perceive challenges, join us in revamping an iconic Australian brand for the future in intelligent, forward-thinking ways. Through a series of career-defining moments, design your unique path ahead.

Don't delay We review applications promptly, and if we find the ideal candidate, we may close the position sooner than the stated deadline.

We are excited to connect with you.