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Records Governance Officer
3 months ago
About The Role
We have a new vacancy for a
Records Governance Officer to join our
Corporate Affairs Group.
The primary purpose of this position is to promote effective, efficient, and reliable records management governance across the organisation through partnering with the business in the control and maintenance of all Urban Utilities corporate records.
Key Accountabilities:
- Provide quality services, support and training to customers including processing enquiries, proactively dealing with complex queries and/or investigating and resolving customer problems.
- Produce, update, and provide best practice support on the Electronic Document Records Management System (EDRMS), advising colleagues when needed.
- Provide operational support and perform a range of routine duties at a high level of accuracy and efficiency using existing systems and protocols.
- Review existing operations to ensure continuous improvements are delivered.
- Resolve complex queries from internal or external customers or suppliers by providing information on complex processes and the related policies and/or procedures
About You:
- Ability to engage, communicate and build effective working relationships across a broad stakeholder group.
- Attention to detail and a strong focus on business processes and compliance
- Demonstrated experience in using Open Text Content Manager (CM9) or similar database.
- Certificate IV in Records Management or Business Administration or demonstrated experience relevant to the position.
- Develop your career in the records and information management space
- A range of salary packaging options
- An additional five days of personal / carer's leave per annum + access to other
- Flexiblefirst working arrangements flex your start and finish times
- 18 weeks paid parental leave
- Generous study assistance
- Discounted health insurance and access to our wellbeing reimbursement
- Access to our Employee Assistance Program
There's no life without water. There's no us without You Help us shape the future
Advertised: 02 Jun 2023 E. Australia Standard Time
Applications close: 16 Jun 2023 E. Australia Standard Time
