Accommodation Rostering Coordinator

2 weeks ago

Adelaide Region SA, Australia Claro Aged Care and Disability Services Full time

Who we are:

Claro Aged Care and Disability Services is a leading provider of aged care and disability services across Australia. Our name 'Claro' comes from Latin and means 'to brighten' - and we're here to enable you to shine. We put people at the centre of everything we do.

Through individualised, local, community-based support we remove barriers, increase life choices, and empower people to have meaningful relationships and connections.

Do you want to make a difference? Join us in our mission to support people with disabilities to live a great life

The Opportunity:

Location:
Working from home as part of a national team

Each day will be a little different, but your key tasks and responsibilities will include

  • Manage the development of rosters for services that are compliant with legislative requirements, staff availability, client needs and funding limitations. This includes all NDIS, CCOSM, Work safe and TAC clients
  • Ensure client and staff permanent rosters for all locations and accommodation services are accurate
  • Update and maintain in Carelink and Carelink GO staff, client and other contacts data as required
  • Resolution of staff and client roster issues in line with legislative requirements
  • Staff leave and workforce management
  • Provide central point of call and resolution for vacant shift management
  • Manage prompt allocation of shifts ensuring ongoing engagement of all casuals
  • Ensure allocation of employee shifts is distributed fairly, with priority given to PPT employees
  • Escalate employee concerns or complaints around shift allocations as appropriate
  • Manage Shift approval process work with Payroll. This is also ensuring automatic shift approvals are being followed.
  • Manage client approval process work with billing.
  • Manage FTE requirements aligned with both funding and client requirements.
  • Understand the utilization of client funding and report back to management

What you will bring to the role

  • Excellent organisation skills and can prioritise tasks and balance multiple tasks
  • Knowledge of the Carelink rostering system


 Personcentred
  • Recognise, respect, and respond to the rights, interests, and requests of people we support.
  • Selfmanagement take responsibility for your own behaviour and wellbeing
  • Collaborative team player works well with others, by doing what is needed to strive for a common goal. Includes the national management team. Develop and maintain excellent relationships with customers, staff, customer family and friends, funding bodies, doctors, case managers and other allied healthcare professionals.


 Communication
  • Use clear and polite communication strategies to build relationships of trust


 Computer literacy
  • Understanding of Carelink, good use of excel needed.
  • Diversity experience experience supporting people with disability, including diverse and indigenous backgrounds
  • Motor Vehicle an Australian driver's licence
  • Compliance:

Additionally you will require:

  • NDIS Worker Screening Check
  • National Police Records Check
  • Current drivers' licence and availability of a registered vehicle with comprehensive insurance
  • Evidence of work rights
  • Current COVID Vaccination Status

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