Medical Services Administrator

2 weeks ago

Melbourne, Victoria, Australia Nabenet Full time

Join IIME as a Medical Services Administrator & Typist for a rewarding role in the medical field.

  • Ensure smooth medical examination operations
  • Accurate transcription and administrative support
  • Enhance the medical examination industry and make a difference

Are you an experienced professional looking for a challenging and rewarding role in the medical field? Do you possess exceptional communication skills and a strong attention to detail? If so, we have the perfect opportunity for you as a Medical Services Administrator and Typist at IIME

About IIME:
At IIME, we specialise in providing independent medical examination services to the legal, insurance, and corporate sectors. Our team of dedicated professionals is committed to delivering accurate and reliable medical reports, making a real difference in the lives of our clients.

Responsibilities:
As a Medical Services Administrator and Typist to work onsite (Hawthorn East) supporting our medical specialist and the medical team, you will play a crucial role in ensuring the smooth operation of our medical examination process. Your responsibilities will include:

  • Providing timely and courteous customer assistance
  • Handling general reception duties, including greeting claimants, managing consent processes, and paperwork
  • Performing medical transcription and audio typing with exceptional accuracy
  • Preparing medical rooms for appointments
  • Maintaining effective and professional communication with clients and specialists

Specialist Coordination:

  • Updating specialists' diaries with appointment bookings
  • Creating appointment lists for specialists
  • Emailing stakeholders with specialist availability
  • Following up on files for upcoming appointments
  • Contacting claimants to confirm appointment details and COVID screening
  • Creating telehealth links and facilitating appointments

Case Management:

  • Organising files, scanning and adding coversheets
  • Setting tasks for follow-up actions
  • Preparing reports for Quality Assurance (QA) and adding coversheets to the files
  • Updating custom fields with specialist fee, appointment/review dates, report due dates, etc.
  • Preparing invoices for QA
  • Emailing completed/paid reports to clients

To excel in this role, you should possess the following:

  • Exceptional communication skills, both written and verbal
  • Strong understanding of medical terminology
  • Outstanding attention to detail, accuracy, and quality of work
  • Proficiency in accurate typing and data entry

Join our team and make a difference in the medical examination industry Apply today by submitting your resume and a cover letter highlighting your relevant experience and skills.

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