Outbound Program Coordinator

1 week ago


Mona Vale, New South Wales, Australia Optimal Recruitment Pty Ltd Full time

Full Time:

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Immediate Start:

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Full Training Provided**:

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Onsite Parking


Our client has been successfully organising international student exchange programs for over 30 years participating in both inbound and outbound exchanges.

Located on the Northern Beaches, they are looking for an Outbound Program Coordinator to guide outbound student applicants and their parents through a smooth program experience.


Reporting to the National Director you will manage the day-to-day coordination of outbound students including liaising with overseas partners, communicating with students and parents, ensuring all compliance is met and ensuring the database is kept up to date and accurate.


Key Tasks:

  • Provide general advice and assistance to potential student applicants and their parents
  • Conduct information session presentations to students and parents outlining program benefits and procedures
  • Manage formal written communications with students and parents according to established templates
  • Ensure database is kept fully up to date with all communications and documents relating to student applicants
  • Plan and coordinate travel itineraries to meet overseas partner and internal budget requirements
  • Actively manage the resolution of issues/problems that arise during a student's program
  • Ensure high level communication with all parties schools, families, partners, local coordinators is maintained throughout the life of the program
  • Ensure web content is accurate and uptodate for the programs under your responsibility
  • Contribute to planning and delivery of predeparture and arrival orientations

To be successful you will:

  • Ability to demonstrate excellent communication skills
  • Possess excellent attention to detail
  • Possess excellent problem solving
  • Possess excellent time management


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