Customer Service Representative

3 weeks ago

Smithfield, New South Wales, Australia Randstad Australia Full time

Your New Company:

Our client is a market leader in the production and distribution of industrial and electronic solutions and are renowned by top clients for their high quality products and fast turnaround times. Due an exciting period of rapid growth, our client is looking for 7x Customer Service Representatives to join their high-performing Customer Service team based in Smithfield.

Your New Role:
Reporting to a supportive and knowledgeable Customer Care Manager, your role will have variety and a typical day will involve:

Answer customer and supplier enquiries via phone calls and emailsProviding customers with updates and changes to their ordersLiaise with customers and the sales team to prepare and process sales quotesMaintain a thorough and up-to-date knowledge of costs and pricesSupporting the sales team by providing them with potential sales opportunitiesEscalating customer complaints as required Benefits to You: On-site parking availableQuarterly bonus incentive Career progression opportunitiesGym/ fitness facilities available on-siteRegular team lunches About You: Previous experience in Customer Service, Call Centre, Order Processing A strong understanding of SAP or a similar ERPAbility to work is a fast paced, busy environmentStrong and professional verbal and written communication skills Next Steps: If this sounds like the role for you, please select "Apply Now" or contact Miriana Yousif at At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. skills Customer Service Representative, Customer service coordinator, Call Centre, inbound, outbound, contact centre, customer service manager, service manager, sales manager, senior sales manager
qualifications No qualifications required
education Primary School/Junior High

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