Service Transition Manager

1 week ago


Sydney, New South Wales, Australia Experis ManpowerGroup Sp. z o.o. Full time

Client - Global IT managed services
Contract Role
Transition Manager with focus on managed services is a must
Daily Rate - $600/day - $750/day
Location - Must be Sydney or Newcastle based (Hybrid working arrangement)

Our global IT client is looking for a solid Service Delivery Transition Manager/Transition Manager to join their growing project team in Sydney or Newcastle.

Responsibilities:

  • Responsible for deliverables against agreed scope, budget, schedule & customer expectations.
  • Ability to prepare MS project plans and tracking them to closure.
  • Should be capable of reviewing contract documents and highlight the salient points from the contract as a summary to the team.
  • Ability to work closely with the team, assign resources and ensure project completion as per timelines and budget.
  • Working closely with senior executives, solution architects, service delivery, finance, procurement, service management, datacentre operations, third-party vendors for successful execution of projects.
  • Should be capable of documenting RACI charts, project plans, handover documents, weekly / monthly project status reports etc.
  • Performing key activities across project lifecycle starting from inception till successful transition to operations (business as usual) support.
  • SOW review, resource allocation, solution handover, gap identification, project kick-off.
  • Planning & Execution: discovery- planning workshops, remote connectivity/service design reviews, schedule & budget management, change management, knowledge transfer, user acceptance testing (UAT), operational readiness reviews go/no-go decisions.
  • Work Breakdown Structure (WBS) management (time & expense), project labour billing, vendor payments, invoicing, forecasts etc.
  • Project metrics & status reporting, change controls, escalation matrix, project plan certification, project health assessment, quality & compliance controls by participating in periodic audits & governance reviews.
    Implementing processes/methodology to ensure delivery excellence.
  • Project planning, scheduling, estimation, tracking, business analysis, user coordination, governance, control of progress and overseeing implementation and post-implementation activities.

Skills

  • 5 years working experience on Transition/project management is a must
  • IT Service management/delivery environment experience.
  • Bachelor's degree in IT OR Diploma is a must
  • Project Manager must have experience in transitioning managed services
  • Experience in directly dealing with customers and keeping them engaged
  • Experience within ITIL and IT Service Management environment
  • Must be able to understand ITSM solutions, managed services solutions
  • Certifications required for this role - ITIL 4 foundation or ITIL practice manager, PMP or Prince 2
  • Must have full work rights - Citizen or PR
  • Any previous Security Clearances is a bonus

Jyoti Dua
Divisional Manager
Let's Connect

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more -

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856


#J-18808-Ljbffr

  • Sydney, New South Wales, Australia Experis Full time

    Client - Global IT businessLong Term Contract roleService Transition Manager with focus on managed services is a mustLocation - Sydney or Newcastle based (Hybrid working arrangement)Our global IT client is looking for a solid Transition Manager to join their growing project team in Sydney or Newcastle.Responsibilities: Responsible for deliverables against...

  • Transitions Manager

    1 week ago


    Sydney, New South Wales, Australia BNP Paribas Full time

    TRANSITIONS MANAGER (TEMPORARY) (JOB NUMBER:C D000587)Position PurposeThe Transitions Manager will be responsible for the successful delivery and integration of existing client restructures, closures, new business or complex transitions/operating models including obtaining an overall understanding of the client needs, planning, execution and implementation...

  • Transitions Manager

    1 week ago


    Sydney, New South Wales, Australia BNP Paribas Full time

    TRANSITIONS MANAGER (JOB NUMBER:C D000549)As the leading European Union bank, and one of the world's largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management,...

  • Transitions Manager

    1 week ago


    Sydney, New South Wales, Australia BNP Paribas Full time

    POSITION PURPOSE:The Transitions Manager will be responsible for the successful delivery and integration of existing client restructures, closures, new business or complex transitions/operating models including obtaining an overall understanding of the client needs, planning, execution and implementation into the BNP business units.The role would suit...

  • Transitions Manager

    1 week ago


    Sydney, New South Wales, Australia Anton Murray Consulting Full time

    SydneyAsset ManagementPermanentThe Transitions Manager / Senior manager will be responsible for the successful delivery and integration of existing client restructures, closures, new business, or complex transitions/operating models including obtaining an overall understanding of the client needs, planning, execution, and implementation.Hired on an initial...

  • Transitions Manager

    1 week ago


    Sydney, New South Wales, Australia BNP Paribas Full time

    As the leading European Union bank, and one of the world's largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.We...


  • Sydney, New South Wales, Australia LIGHTSOURCE DEVELOPMENT SERVICES AUSTRALIA PTY LTD Full time

    Portfolio Manager/ Transition Services Manager- About Lightsource bp_Lightsource bp is a global leader in the development and management of solar energy projects. We are a 50:50 joint venture with bp, with a mission to help drive the world's transition to low carbon energy. bp announced in Nov 23 that it intends to become the sole owner of Lightsource bp in...

  • Transition Manager

    1 week ago


    Sydney, New South Wales, Australia Talent International Full time

    2 month initial contract with the view to extend Sydney CBD location with WFH flexibility 2-3 days per week Rates from $700 per day (flexible) An international IT Consulting firm is looking for a Transition Manager with Service Transition Experience to join their team. This is a 12-month contract role with the high possibility of renewal. The role is a...


  • Sydney, New South Wales, Australia TransGrid Full time

    High performing, diverse, inclusive, and supportive team Proudly making a difference with the transition to renewable energy Access to corporate discounts | Fitness Passport | EAPThe OpportunityThis is an exciting opportunity for a motivated individual to be part of an organisation dedicated to nation-building renewable energy projects that will provide...

  • Transition Manager

    1 week ago


    Sydney, New South Wales, Australia Commonwealth Bank Full time

    Transition Manager (12 month FTC)At CommBank, we never lose sight of the role we play in other people's financial wellbeing.Our focus is to help people and businesses move forward, to progress. To make the right financial decisions and achieve their dreams, targets and aspirations.Each of us globally is dedicated to offering outstanding service, excellent...


  • Sydney, New South Wales, Australia Bravura Solutions Full time

    Close date:Tuesday, 25 July 2023Working pattern:Full timeContract Type:PermanentLocation:SydneyDepartment:Service Operations ManagementDescription & Requirements:**Bravura's Commitment and Mission At Bravura Solutions, we work together to do things right, by taking charge to make a difference. We value your ideas, giving you room to be curious and innovate...


  • Sydney, New South Wales, Australia Anton Murray Consulting Full time

    Sydney- Asset Management- PermanentThe APAC Transitions Manager will be responsible for the successful delivery and integration of existing client restructures, closures, new business or complex transitions/operating models including obtaining an overall understanding of the client needs, planning, execution and implementation.Responsibilities: Coordinate...


  • Sydney, New South Wales, Australia WSP Australia Full time

    Work options: FlexibleThis role can be based anywhere in AustraliaThe Opportunity:The Service Transition Manager in Operational Readiness operates between Service Design and Service Operations to ensure an effective, efficient and safe transition of new or modified services and processes into the operational environment. This particular role is dedicated to...


  • Sydney, New South Wales, Australia Glad Group Full time

    Job Category: Administration and Office,Sales & Marketing About Us:With over 34 years' experience, Glad Group is positioned as a leader in the delivery of integrated property services across Australia and New Zealand. Job DescriptionWe are looking for a motivated and experienced Communications and Transition Manager with excellent leadership skills and...


  • Sydney, New South Wales, Australia Glad Group Full time

    Posted:13/06/2024Closing Date:12/07/2024Job Type:Permanent - Full TimeLocation:Sydney - Southern SuburbsJob Category:Administration and Office,Sales & MarketingAbout Us:With over 34 years' experience, Glad Group is positioned as a leader in the delivery of integrated property services across Australia and New Zealand. Job DescriptionWe are looking for a...


  • Sydney, New South Wales, Australia Airservices Australia Full time

    The Organization:Airservices Australia, a government-owned entity, is tasked with managing 11% of the world's airspace and providing aviation rescue fire fighting services at major Australian airports. Our team, spread across diverse locations, plays a crucial role in ensuring the safety of Australia's aviation industry daily.We are dedicated to fostering a...


  • Sydney, New South Wales, Australia HOBAN Recruitment Full time

    HOBAN Recruitment proudly joins forces with a premier disability support provider, dedicated to nurturing the independence of young individuals, adults, and families within cutting-edge smart homes. Unveiling a revolutionary approach to Supported Independent Living (SIL), we extend a warm embrace to those seeking quality care and support.The Power of Our...


  • Sydney, New South Wales, Australia WSP Global Inc. Full time

    The OpportunityThe Service Transition Manager in Operational Readiness operates between Service Design and Service Operations to ensure an effective, efficient and safe transition of new or modified services and processes into the operational environment. This particular role is dedicated to Service Transition for Mergers & Acquisitions, a key pillar in...


  • Sydney, New South Wales, Australia TransGrid Full time

    _ Flexible & dynamic working environment Supporting Australia's energy transformation Based in Sydney with hybrid work arrangementsAbout Us:At Transgrid, we are at the forefront of Australia's transition to a clean energy future. Our transmission infrastructure is the backbone of the National Electricity Market, and we are pursuing a nation-changing...


  • Sydney, New South Wales, Australia Anton Murray Consulting Full time

    Sydney- Asset Management- PermanentOur client, a leader in global banking and financial services, is seeking a strong fund accounting applicant with some experience directly within fund transitions.Job Overview:This role involves executing and coordinating the execution of transition projects as required, working closely internal and external...