Process Excellence Manager

2 weeks ago

Sydney, New South Wales, Australia HelloFresh Full time

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions.

Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams.

Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents.

So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options.

The HelloFresh Group now includes our core brand, HelloFresh, as well as:
Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

  • The role


HelloFresh is looking for a source-to-pay Process Manager to drive process definition, standardization and improvement across the source-to-pay domain in our ANZ market.


With a scope that covers processes in:

Procurement, Strategic Sourcing, Category Management, Supplier Operations, and Supplier Management this role will have a huge impact on the future success of HelloFresh and its supply chain.

Above all, we are looking for people who will make HelloFresh better.

We believe there are many different ways of developing skills and we love diverse experiences So even if you don't "tick all the boxes" but think you'd thrive in this role, we would really like to learn more about you.

What you'll do

  • Manage, define, and map sourcetopay processes to be used throughout our ANZ market
  • Continuously challenge statusquo and drive process improvement projects
  • Define process adherence metrics and governance; regularly measure performance
  • Understand complexities, and drive improvements to professionalize our sourcetopay operations in both new and existing markets
  • Collect improvement opportunities both from within and outside the organization
  • Work closely with HelloTech to define business requirements and drive the Digitalization 2023 agenda
  • Organize workshops with stakeholders to collect inputs and supporting in driving process governance agenda
  • Analyze and present data in order to provide solid recommendations for the project to the senior leadership team
  • Formulate actionable recommendations based on data
What you'll bring

  • 3+ years of experience preferably as a process consultant or related role with a focus in a sourcetopay domain in the food & beverage industry (eg: procurement, sourcing, buying, category management) with Business/Engineering/Supply Chain degree
  • Exemplary and demonstrable stakeholder management experience across diverse stakeholder groups
  • Superior analytical skills and operational modeling capabilities connected to strategic thinking
  • Experience in deployment of digital tools is a plus
  • Hands on mentality
  • Six sigma green belt or similar qualification is a plus
  • Strong problemsolving skills and ability to prioritize multiple projects
  • Knowledge of Business Intelligence software is a plus (Tableau, JIRA, ICS)
  • Excellent verbal and written communication, collaboration, and selfmanagement skills with a strong focus on teamwork
  • Ability to lead and influence business partners, team members, and other stakeholders, present ideas effectively, and facilitate discussion with multiple inputs
  • Change management, process improvement, and risk assessment skills with experience managing hybrid and flexible deliveryfocused teams in a global organization
  • Assertive, responsible, and adaptable, with the ability to work in a fastpaced environment and navigate complex situations
What we offer

  • Significant reduction on our meal kits, 70% off from your first day
  • Continuous learning and development, HelloFresh Academies, monthly internal learning & development
  • Flexible working arrangements
  • A diverse and vibrant international environment, with offices in 18 countries
  • The chance to have a significant impact on one of the fastestgrowing technology companies in an exciting growth phase

Location:
Chippendale Head Office - currently partly working from home #LI-Hybrid

Start Date:
Immediately

  • About HelloFresh
  • We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work
To learn more about what it's like working inside Hell

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