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Customer Success Manager
2 weeks ago
Overview:
We're seeking a Customer Success Manager who excels in building genuine connections and driving client success. In our world, it's about leveraging technology to empower our clients to thrive.
About You:
You're a master communicator, able to translate technical concepts into understandable terms. You possess a strong sense of empathy and problem-solving skills. You're passionate about solving real-world challenges. You're a strategic thinker, anticipating client needs and proactively addressing them.
Role Responsibilities:
Serve as the primary point of contact for clients, ensuring they maximise the value of our solutions, up/cross sale when you smell the need.
Qualifications:
Previous experience in customer success or account management. Strong problem-solving skills and a passion for technology. Excellent communication skills, both written and verbal. A bachelor's degree or equivalent experience.
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