Corporate Account Manager

2 weeks ago

Richmond, Australia GE Healthcare Full time

Job Description Summary:
Job Description Summary


The Corporate Account Manager, Radiology is responsible for proactively developing & implementing a GE HealthCare Radiology sales strategy for their defined area by creating and sustaining strategic relationships/alliances with their assigned corporate accounts within their State such as hospitals or hospital groups or Group Purchasing Organizations, thereby creating growth for GE HealthCare.


The Corporate Account Manager, Radiology is accountable to develop & maintain deep understanding of the key accounts, while keeping GE HealthCare teams informed and appropriately involved.

Expected to lead multimodality deals while collaborating with the modality Product Specialists & Service teams. This position will report to the Corporate Accounts Leader, ANZ.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits.

Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.


Key Responsibilities/essential
functions include (but are not limited to)**:

  • Achieve sales and orders volumes at the target prices in assigned accounts/territory
  • Build relationships, develop a business strategy, and maximize business opportunities for all Radiology products & services within your accounts
  • Represent GE HealthCare Radiology and act as a primary customer point of contact in the allocated accounts
  • Provide ongoing feedback to Product teams, Service, and Marketing
  • Leverage crossfunctional teams to achieve results through effective project proposals, negotiations, and contracts
  • Grow GE HealthCare's share of customer investments in capital and operational expenditures
  • Develop & maintain a high level of customer satisfaction through consistent, highquality interactions with customer management
  • Build long term strategic alliance with the portfolio of corporate accounts to continue to add value, and promote Service offerings to identify and escalate commercial service needs to drive customer NPS
  • In cooperation with Product and Marketing teams, drive Radiology marketing events in assigned territory & customer base
  • Leverage Product Modality Specialists, Service Operations and other Company resources to provide the necessary technical, clinical and business content to create a competitive differentiation
  • Coordinate the GEHC team on assigned accounts in order to deliver solutions that meet or exceed customer expectations
  • Follow all applicable GEHC policies, procedures and operating mechanisms. Proactively participate in company initiatives depending on organizational needs and as proposed by leadership
  • Ensure knowledge of and compliance with Quality, Regulatory, integrity and company policies.

Financial Performance

  • Is accountable to achieve Product/Solutions/Service orders and sales OP target for assigned accounts and or territory
  • Provide input to deal pricing strategy and ensure pricing compliance for segment opportunities
  • Forecast orders and sales within the applicable sales funnel tools (Sales Force) and reports for their products/solutions/services in their assigned territory/accounts

Territory Planning, Coverage & Account Management:

  • Create business plans for assigned accounts including, but not limited to opportunity development, competitive strategies and targets
  • Build strong business relationships and formulate strategies with the Product & Service teams to continuously strengthen relationships within the assigned accounts. Identify & drive response to corporate account technical and departmental decision makers' needs and maintain customer contact records in the relevant CRM tools
  • Continuously develop and improve a network of key opinion leaders within the assigned accounts
  • Track and communicate market & customer trends to/from the field including competitor data and develop and lead effective counterstrategies.

Product Market & Expertise

  • Maintain current, detailed knowledge of GEHC products / services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers
  • Maintain up to date market and competitor knowledge related to their product/solutions/services
  • Collaborate effectively with product teams to match solutions to market trends
  • Continuously update understanding of the customers changing clinical and/or operational issues and challenges
  • Create viable product configurations which meet customer needs effectively, while achieving optimum margin for GEHC
  • Effectively leverage GEHC Product & Service teams as well as approved product marketing and product promotional material to actively support the customer throughout their decisionmaking process resulting in a successful outcome for GEHC
  • Represent the company at relevant medical conferences

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