Direct Services Coordinator

2 weeks ago


Melbourne, Victoria, Australia Johnson Recruitment Full time
Individual and Community level impact

  • Leadership role
  • Flexible/hybrid WFH
- $108k plus super & attractive NFP packaging

The Organisation:

Our client's mission is to take active leadership and an influential role in providing essential programs and services that strengthen the lives of those impacted by family violence in the community.


The Role:

The Direct Services Coordinator will provide leadership, direction, and support to the Direct Services Team, students on placement, and volunteers.

This includes developing and implementing organisational change in the context of sector reform and the organisation's strategic plan.

Specifically, you will be required to:

  • Lead the direct services team to provide an agile, client-centred response taking into account service sector reforms
  • Use data analysis to direct continuous quality improvement in service delivery
  • Working and collaborating with internal and external stakeholders to develop and implement service delivery strategies
  • Lead, mentor, and coach staff, promote continuous improvement, and provide ongoing feedback
  • Drive the implementation of the operational plan within your program and across the organisation
To be successful in this role you must have:

  • Tertiary qualification in social work, psychology or a related discipline and/or other relevant experience
  • A comprehensive understanding of the nature and dynamic of family violence and its impact on victims/survivors
  • Experience in the family violence and/or child, youth, and family sector
  • Experience in staff management including ability to mentor, coach, supervise and motivate staff

The Offer:

A salary package of $108K plus superannuation is on offer, commensurate with experience, along with attractive PBI/NFP salary packaging and 5 weeks of annual leave.


Word format. To confidentially discuss this role further, please feel free to call Debbie Ewington from

Johnson Recruitment

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