Instructional Designer

7 days ago


Parkville, Victoria, Australia halcyonknights Full time
Our client is a leading research and teaching University in the final stages of a Salesforce CRM implementation.

They are seeking a talented and dedicated
Instructional Designer to play a crucial role in the development and delivery of effective training programs to ensure a smooth transition and adoption of the new system.


You will work closely with end users, change managers, and instructional designer colleagues to develop a comprehensive Training Strategy and Training Needs Analysis.


Key Responsibilities:

  • Deliver on various change management artefacts in a timely manner
  • Provide regular status updates on training progress
  • Generate adoption and usage reports
  • Collaborate with Business Analysts to align Work Instructions to Business Processes
  • Develop or update work instructions, including instructional videos, as necessary
  • Analyze requirements and develop instruction materials to match learning needs
  • Assess and report on learners' competency and achievement of learning outcomes
  • Provide input and advice for posttraining support
  • Develop the Training Plan, considering learning outcomes, delivery methods, and scalability
  • Utilize a range of digital formats and tools to develop diverse learning materials
  • Troubleshoot system problems and escalate issues when needed

Required Skills:

  • Salesforce implementation experience is essential
  • Extensive experience in L&D, including facilitator/training delivery skills
  • Proficiency in developing and delivering training for end user groups
  • Comfortable with hybrid training formats and engaging with diverse delegates
  • Experience in the education industry is highly desirable
  • Strong knowledge of Agile Methodology and transitioning project learning artefacts into BAU and induction programs
  • Proficiency in using digital formats (e.g., Articulate, Camtasia, Snagit, Captivate)
  • Familiarity with JIRA, Confluence, LMS (TrainMe and Canvas), and CRM systems (Salesforce, Microsoft Dynamic)
  • Understanding of instructional design models, Design Thinking, HCD methodologies, and change management methodologies (e.g., Prosci)

Working Arrangements:

  • Hybrid 2/3 days per week.
  • For more information contact Erin or Divya


  • Parkville, Victoria, Australia University of Melbourne Full time

    About the Role Use your passion for learning to shape the future of education at Australia's top University. You'll be at the forefront of crafting innovative content for our Master of Education course, providing guidance and resources to our staff. Collaborate with experts, harness emerging technologies, and create engaging materials for both in-person...


  • Parkville, Victoria, Australia University of Melbourne Full time

    About the Role The Research Officer, based at the ALIVE National Centre for Mental Health Research Translation, will support the "A-Part of the Crowd" project funded by the Medibank Better Health Foundation. The project aims to co-create a care model for young Australians experiencing loneliness during life transitions by collecting and analysing their...

  • Instructional Designer

    2 months ago


    Parkville, Australia halcyonknights Full time

    Our client is a leading research and teaching University in the final stages of a Salesforce CRM implementation. They are seeking a talented and dedicated **Instructional Designer **to play a crucial role in the development and delivery of effective training programs to ensure a smooth transition and adoption of the new system. You will work closely with...


  • Parkville, Australia University of Melbourne Full time

    **Job no**:0053551 **Location**:Parkville **Role type**: Full-time; Fixed-term for 12 months **Faculty**:Faculty of Education **Department**:Academic Services **Salary**:UOM 7 $106,432- $115,211 per annum, + 17% Super - Contribute to the design and development of the faculty’s flagship course, the Master of Education. - Provide a broad range of expert...


  • Parkville, Australia University of Melbourne Full time

    **Job no**:0053551 **Location**:Parkville **Role type**: Full-time; Fixed-term for 12 months **Faculty**:Faculty of Education **Department**:Academic Services **Salary**:UOM 7 $106,432- $115,211 per annum, + 17% Super - Contribute to the design and development of the faculty’s flagship course, the Master of Education. - Provide a broad range of expert...


  • Parkville, Australia University of Melbourne Full time

    About the Role Use your passion for learning to shape the future of education at Australia’s top University. You'll be at the forefront of crafting innovative content for our Master of Education course, providing guidance and resources to our staff. Collaborate with experts, harness emerging technologies, and create engaging materials for both...


  • Parkville, Australia University of Melbourne Full time

    About the Role The Research Officer, based at the ALIVE National Centre for Mental Health Research Translation, will support the "A-Part of the Crowd" project funded by the Medibank Better Health Foundation. The project aims to co-create a care model for young Australians (18-25) experiencing loneliness during life transitions by collecting and...


  • Parkville, Australia University of Melbourne Full time

    About the Role The Research Officer, based at the ALIVE National Centre for Mental Health Research Translation, will support the "A-Part of the Crowd" project funded by the Medibank Better Health Foundation. The project aims to co-create a care model for young Australians (18-25) experiencing loneliness during life transitions by collecting and...


  • Parkville, Australia University of Melbourne Full time

    **Job no**: 0062665 **Location**:Parkville **Role type**:Part-time (0.6FTE); Fixed-term for 24 months **Faculty**:Medicine, Dentistry and Heal Sciences **Department/School**:Department of General Practice and Primary Care **Salary**:Academic A - $83,468 - $113,262 p.a. (pro rata for part time) plus 17% super - Assist in developing a care model to support...

  • Business Trainee

    2 months ago


    Parkville, Australia NextGen Jobs Full time

    **Administration Trainee** - Could a career in business be for you?_ **What qualification?** A Certificate III in Business to be precise! Throughout your 12 months as a NextGen trainee you will complete online modules along with learning on-the-job. Your new employer will give you dedicated time to complete your studies while you’re at work - no TAFE, no...

  • Business Trainee

    3 weeks ago


    Parkville, Australia NextGen Jobs Full time

    **Administration Trainee** - Could a career in business be for you?_ **What qualification?** A Certificate III in Business to be precise! Throughout your 12 months as a NextGen trainee you will complete online modules along with learning on-the-job. Your new employer will give you dedicated time to complete your studies while you’re at work - no TAFE, no...


  • Parkville, Australia University of Melbourne Full time

    **Job no**: 0050526 **Location**:Parkville **Role type**:Full time/Fixed-term for 12 months **Faculty**:Melbourne Graduate School of Education (MGSE) **Salary**: Level B - $114,645 - $136,136 p.a. plus 17% super The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated,...


  • Parkville, Australia CSL Full time

    The Opportunity This is a Manager level role. Reporting to the Global Head Legal Operations, you will develop and implement training and communications strategies for the wider Legal department. You will develop, deliver, and manage training programs, and communicate strategies tailored to the needs of the legal department and its business clients. You...


  • Parkville, Australia CSL Full time

    The Opportunity This is a Manager level role. Reporting to the Global Head Legal Operations, you will develop and implement training and communications strategies for the wider Legal department. You will develop, deliver, and manage training programs, and communicate strategies tailored to the needs of the legal department and its business clients. You...


  • Parkville, Australia 2012 CSL Behring L.L.C. Full time

    The OpportunityThis is a Manager level role. Reporting to the Global Head Legal Operations, you will develop and implement training and communications strategies for the wider Legal department. You will develop, deliver, and manage training programs, and communicate strategies tailored to the needs of the legal department and its business clients. You will...


  • Parkville, Australia 2012 CSL Behring L.L.C. Full time

    The OpportunityThis is a Manager level role. Reporting to the Global Head Legal Operations, you will develop and implement training and communications strategies for the wider Legal department. You will develop, deliver, and manage training programs, and communicate strategies tailored to the needs of the legal department and its business clients. You will...

  • Medical Specialist

    3 weeks ago


    Parkville, Australia Peter Mac Full time

    At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to...

  • Medical Specialist

    3 weeks ago


    Parkville, Australia Peter Mac Full time

    At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to...


  • Parkville, Australia University of Melbourne Full time

    About the Role   The Lecturer – Collaborative Practice at the Collaborative Practice Centre will support the Centre's strategy through curriculum development, partnerships, and scholarship initiatives. The successful candidate will contribute to the design, implementation, and evaluation of the collaborative practice curriculum, develop engaging and...


  • Parkville, Australia University of Melbourne Full time

    About the Role   The Lecturer – Collaborative Practice at the Collaborative Practice Centre will support the Centre's strategy through curriculum development, partnerships, and scholarship initiatives. The successful candidate will contribute to the design, implementation, and evaluation of the collaborative practice curriculum, develop engaging and...


  • Parkville, Australia University of Melbourne Full time

    **Job no**: 0062198 **Location**:Parkville **Role type**:Full time **Faculty**:Faculty of Medicine, Dentistry and Health Sciences **Department/School**:Contemplative Studies Centre, Melbourne School of Psychological Sciences*** **Salary**:Level A - $101,460 - $108,906 p.a. plus 17% super | Level B - $114,645 - $136,136 p.a. plus 17% super **About the...


  • Parkville, Australia University of Melbourne Full time

    **Job no**: 0061708 **Location**:Parkville **Role type**:Full-time; Continuing **Department**:Student and Scholarly Services **Salary**:UOM 8 - $115,137 - $124,622 p.a. plus 17% super - Lead our team supporting digital assessment solutions and help drive university-wide impact. - Spearhead the service and support of current and emergent educational...