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Loan Set Technician, NSW

3 months ago


Sydney, New South Wales, Australia Smith+Nephew Full time

Loan Set Technician- NSW

Physical well-being encompasses more than just the body; it includes our minds and emotions. Smith and Nephew creates technology to overcome health barriers, empowering individuals from farmworkers to grandparents to embrace endless possibilities. Our mission: Life Unlimited.

Perform the following administrative tasks on behalf of the Company, while upholding the Code of Conduct and Business Principles. Operate within the region's Operations Team Charter to foster a culture of Accountability and team cohesion, delivering exceptional customer service.

What will be your responsibilities?

  • Pick, pack, check, and receive all stock, including loan sets.
  • Process loan set/kit returns, ensuring they are intact and ready for re-issue promptly.
  • Conduct quality inspection of returned material/equipment, updating their status accurately in SAP/ My Mediset.
  • Assist with inventory stock rotation and the removal of expired items.
  • Supervise products by batch/lot and serial numbers, ensuring proper tagging.
  • Identify booking discrepancies and implement Corrective Action Preventive Action (CAPA) measures to mitigate risks.
  • Handle domestic and international shipping duties, communicating delivery details to relevant departments.
  • Track loan sets for quick turnaround, facilitating availability of stock for the VIC Operations team.
  • Support customer service team inquiries, ensuring accurate processing of bookings.
  • Manage warehouse operations daily to meet surgery dates and key metrics.
  • Perform general warehouse tasks as directed by the Regional Operations Manager.
  • Maintain the ISO 9001:2015 / ISO13485 environment and adhere to health and safety guidelines.

What are the key requirements for success?

  • Certificate in warehousing and distribution.
  • Proven logistics or distribution experience.
  • Experience in loan set operations and handling contaminated materials.
  • Familiarity with the medical device industry and Hospital CSSD processes.
  • Knowledge of SAP/Radio Frequency Identification (RFID) processes.

To apply, please submit a cover letter addressed to Talent Acquisition Lead ANZ. Only shortlisted candidates will be contacted due to the high volume of applications.

You. Unlimited.

We are dedicated to creating significant positive impact for society, prioritizing investments in our people, patients, and the overall health of the planet and community.

  • Inclusion, Diversity, and Equity - Committed to embracing, celebrating, and growing from diversity.
  • Work/Life Balance: Flexible time off policies and paid holidays.
  • Flexibility: Hybrid work model for professional roles.
  • Training: Hands-On experience, customized team training, mentorship.
  • Sustainability: Our strategy integrates social, environmental, and economic sustainability.

We ensure accommodation for individuals with disabilities throughout the application process and employment benefits. Please reach out to request accommodation.