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Administration Assistant

4 months ago

Cambridge, Australia Global 360 Full time
Support, training and guidance from experienced managers

  • A positive and rewarding team culture stimulating and rewarding opportunity
  • Respected and established company: Johns Lyng Group

The Company:


Start your career by joining the Johns Lyng Group We are an established, innovative and fast paced construction company with a reputation for service and excellence.

An exciting full-time opportunity is now available for a highly motivated and proactive individual to join our close knit customer service team based in Cambridge, TAS.


What's on Offer

  • The opportunity to join an organisation with an exciting future
  • A respected growing organisation
  • Assist local communities
  • A positive and rewarding team culture
-
Support, training and guidance from experienced manager:

  • Discounts on technology, cars, fashion, and leisure
  • Up to date technology and a modern office environment
  • Supportive, social and collaborative team
-
Phone and Laptop provided:

-
Annual salary reviews

Key Duties & Responsibilities:

  • Receive and handle calls from a diverse customer base
  • Create a memorable experience for our clients and their customers
  • Assist customers and corporate clients with specific enquiries
  • Provide a high level of personalised customer service
  • Manage client relationships and correspondence
  • Work varying programs and Client portal's at any one time
  • Complete submission of client reports and quotations
  • Issue residential and commercial building contracts to customers, including processing and review of returned signed contracts

Key Selection Criteria:

  • Strong customer experience background
  • Prior experience in an office based role
  • Confident and professional phone manner
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and achieve KPI's
  • Strong computer literacy
  • Positive attitude and a desire to go above and beyond to deliver high quality customer service
  • Background in a call centre environment advantageous, however not essential
  • Previous experience in the insurance or construction industry advantageous, however not essential
  • We are a company of integrity and diversity._


If you are interested in furthering your career and developing your leadership skills further, I would love to hear from you.

Tara Boell

  • Please note: You will need to be prepared to undergo a criminal background check as part of the recruitment process._