Customer Screen Officer

2 weeks ago

Noosa, Queensland, Australia Amplifon Full time
Join Bay Audio as a Customer Screening Officer and Be the Catalyst for Life-Changing Assessments 

Are you ready to be part of something bigger? At Bay Audio, we're not just about retail - we're about empowering people to live life to the fullest through the gift of better hearing.

As one of Australia's leading providers, we're seeking enthusiastic Customer Screening Officers to join our team across multiple local stores, where every interaction has the potential to change lives.


What You'll Do:

  • Lead Generation Dynamo: Engage with potential customers daily, driving lead generation and encouraging them to take advantage of our free hearing assessments.
  • Team Collaboration: Work closely with the store team to achieve targets and support our mission of transforming lives through better hearing.
  • Customer Care Advocate: Assist the Customer Engagement Manager and Clinician (Audiologist) by scheduling and following up appointments for potential customers, ensuring they receive the care they deserve.
  • Strategic Thinker: Develop and implement store strategies to increase customer leads, enhance store traffic, and optimize profitability.
  • Operational Excellence: Complete daily operational processes with precision and efficiency to keep our stores running smoothly.

What We're Seeking:

  • Outgoing & Engaging: Bring your vibrant personality and enthusiasm to every customer interaction, making each one memorable.
  • Target-Driven: Previous experience in meeting and exceeding business targets is a definite plus.
  • Communication & Problem-

Solving Skills:
Strong listening and communication skills, coupled with the ability to think on your feet and solve problems creatively.

  • Flexibility & Availability: Fulltime availability to work retail hours on a rotating roster, including travel between Belconnen, Woden, and Queanbeyan stores.
  • Tech Literacy: Basic computer skills to navigate our systems efficiently.

What You'll Get:

  • Rewarding Incentive Programs: Enjoy achievable monthly and yearly incentive programs that recognize your hard work and dedication.
  • Comprehensive Training: Receive comprehensive training and ongoing career development opportunities to support your growth and success.
  • Exciting Career Growth: Great career growth opportunities and progression planning in a supportive and collaborative environment.
  • Dynamic Team Culture: Be part of a diverse and supportive team that's passionate about making a real difference in people's lives.

Life-Changing Work:
Join a business that enables you to change lives daily and make a meaningful impact in the community.
Please note, as part of our commitment to customer safety, this role requires a police background check.
Ready to be part of a team that's transforming lives and helping people 'Live Life at Full Volume'? If you're passionate about making a difference, APPLY NOW and let's change lives together

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