Team Leader

1 week ago


Footscray, Victoria, Australia Department of Families, Fairness and Housing Full time

THE ROLE

The Team Leader - Case Management will be required to manage a team of case managers in their work with RMP clients.

This involves developing and monitoring workers in assessment and planning as per the RMP Case Management Framework.

The Team Leader is also an active member of the RMP Operations Team and will work with program developments and changes.

This will include identifying service system gaps and operational developments within a solution focused framework.

ACCOUNTABILITIES INCLUDE

  • Plan and manage casework and the daytoday delivery of services to clients in line with Refugee Minor Program guidelines, case management framework and annual development plans.
  • Plan, develop, implement, monitor and evaluate day to day delivery of services to clients including the allocation of casework and resources, provision of professional supervision of case managers engaged in providing services for children and young people, within the established framework and operational policies.
  • Effectively supervise and provide leadership to a team of employees by:
a) modelling behaviours integral to good people management and departmental values
b) supporting individuals to achieve their potential while maximising their contribution to achieve their goals and outcomes
c) where relevant, support specific improvement objectives in annual improvement plans relating to the area of responsibility
d) building and maintaining positive relationships with peers and stakeholders across the organisation.
Please open the position description to read more.

COVID-19 VACCINATIONThe department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current ATAGI (Australian Technical Advisory Group on Immunisation) advice, given their individual circumstances.

As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.

HOW TO APPLY
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