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Technical Records Officer

3 months ago

Melbourne, Victoria, Australia Qantas Airways Limited Full time
Full Time Permanent opportunity based at our Collingwood Office

  • Shift work 4 on 4 off 7am to 6pm (x3) and 7pm to 6am (x1)
  • Access to industry leading employee benefits from commencement, including international staff travel


Join the Jetstar team at a pivotal moment in our history as we embark on a new era of low fares travel.

As we emerge from the pandemic, the outlook for our domestic and international flying is very strong and our teams are excited to welcome our new A321LR Neo's as we continue our mission to offer all day, every day low fares so more people can fly to more places, more often.

Join the Jetstar CAMO Engineering Services team. This challenging Technical Records Officer role will highlight your attention to detail, highly developed analytical, and communication competence. Your motivation to work autonomously and within a group, will ensure your success in this high performing team.


We are seeking a bright and down to earth individual to join our team, in this 4 on 4 off shift rostered role.

As a Technical Records Officer, you will have a strong ability to focus on detail and procedures supported by excellent communication and prioritisation skills.

This is a challenging position, where the ability to work autonomously, and within a team is essential.

Reporting to the Technical Records Team Leader, key duties and responsibilities will include:

  • Ensure all Flight/Technical Logs are processed daily
  • Assist the Team Leader in collating data for reports as required and identifying process improvement opportunities
  • Perform regular internal QA audits of maintenance data entered into TRAX
  • Escalate complex issues which impact on the completion of component changes or compliance
  • Monitor the Pending Technical Records report and ensure component changes are expedited within the required 7day KPI
  • Ensure all safety and regulatory compliance targets are achieved
  • Be a Safety Leader within Jetstar's CAMO
  • Ensure compliance with safe working practices
To be successful in this role, you will demonstrate the following skills & experience:

  • Ideally, experience in Technical Records processing within aviation or similar
  • Proficient in the use of Microsoft suite or software solutions
  • Proven customer service skills capable of identifying customer needs and resolving customer issues
  • Database maintenance and data tracking experience
  • Experience with TRAX or a similar Maintenance Information System (MIS) is highly regarded
  • An ability to work a rotating 4 on 4 off shift pattern (11 hour shifts including nights)
Job Applications close strictly 11.59pm Wednesday 7 of June 2023

Inclusion and Diversity

Our Culture

Jetstar is alive with a sense of adventure.

Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance.

If you love the road less travelled, you'll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes.

You'll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.

Our Benefits


Team members have access to heavily discounted fares to destinations all over the world - not only for team members, but for their favourite travel companions too.

Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel.

Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines