Client Service Manager

2 weeks ago

Sydney, New South Wales, Australia Challenger Security Full time

About Us
At Challenger Security (NSW

Master Licence:
, we are a leading company dedicated to safeguarding physical assets and infrastructure for our clients. With a commitment to excellence, we provide tailored security solutions to meet the unique needs of each client. As we continue to expand, we are seeking a skilled Client Service Manager to oversee our security operations in Sydney.

Responsibilities of the Role
As the Client Service Manager, your duties will include but are not limited to:

  • Lead and oversee the day-to-day operations of the physical security team, ensuring compliance with established protocols and procedures.
  • Develop and implement physical security measures and strategies to protect assets, facilities, and personnel.
  • Monitor security systems, such as CCTV, access control, and alarms, to detect and respond to security threats in a timely manner.
  • Conduct regular security assessments and audits to identify vulnerabilities and develop mitigation plans.
  • Provide leadership and guidance to security personnel, including training, performance evaluation, and career development opportunities.
  • Stay abreast of emerging security threats and trends in physical security, recommending proactive measures to enhance security posture.

Job Requirements
To be successful in this role, it is expected that you'll have the following:

  • Minimum of 5 years of experience in physical security operations, with a proven track record of leadership and management.
  • Strong understanding of physical security principles, protocols, and technologies.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external partners.
  • Proficiency in security risk assessment and incident response procedures.
  • Demonstrated ability to make sound decisions under pressure and prioritize tasks in a fastpaced environment.
  • Relevant certifications (e.g. PSP, CPP) are highly desirable.
  • Bachelor's degree in a related field is preferred.

Benefits
Why work for us?

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package, including health insurance and retirement savings plan.
  • Opportunities for professional development and career advancement.
  • Dynamic and collaborative work environment with a focus on excellence in physical security.
  • Work with integrated system and cuttingedge technology to streamline work processes.

Applying


If you meet the above criteria and feel you have what it takes to succeed within a progressive company, please click the APPLY button and forward your resume and a brief cover letter outlining your qualifications and relevant experiences that explain the value you would bring if successful for the role.

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