Consultant Digital Product Owner

1 week ago

Melbourne, Victoria, Australia NAB - National Australia Bank Full time

Work type:
Fixed term Full time, Secondment

Pay Level:
Group 3

Reports to:
Simone Martin

View Role purpose statement
-
Outstanding opportunity to build and progress your career:


  • Use your passion and expertise to drive positive outcomes for our customers:
-
We embrace diversity and inclusion at our core:


  • 12 month opportunity

A career that gives you more


Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper.

We currently have an opportunity for a Consultant, Digital Product Owner to join the Personal Banking Customer Engagement & Channel Experience team.


The overarching focus of this role is to drive world class, simple and intuitive experience within digital channels, partnering collaboratively with domains across Personal Bank to deliver prioritised digital and compliance changes.


The Customer Engagement & Channel Experience team is accountable for the governance and delivery of the digital first customer onboarding and post-onboarding service experience and custodian of all change that is deployed.

This role represents the voice of the customers and colleagues to implement the vision and roadmap for all products and channels.

This role will translate the strategy into executable solutions by prioritising and shaping initiatives that deliver to objectives. This role will proactively engage and collaborate with stakeholders across the enterprise to deliver the strategic roadmap.

Key responsibilities are to:

  • Work within cross functional teams to shape and execute on the prioritised backlog of initiatives which will deliver on digital channel roadmap
  • Define what needs to be built in the form of initiatives, features and user stories
  • Agree customer and commercial outcomes to be delivered in a cycle
  • Build trusted and influential relationships with episode domain teams to join the dots across the enterprise to deliver
  • Enable delivery through responding to key questions, make decisions, review work items, plan, track and report progress and measure success and learnings

What you will bring
You are tertiary qualified in a relevant discipline and can demonstrate:

  • Solid previous experience in Digital, Product and/or Customer experience
  • Familiarity with developing, articulating and implementing strategic initiatives and programs of work that achieved the intended outcomes
  • Track record of operating effectively and delivering consistent results in a large complex business
  • Experience with agile methodologies and requirements analysis


Your strong influencing, collaboration and influencing skills, coupled with your ability to put the customer at the centre of all initiatives will ensure your success in this role.


A diverse and inclusive workplace works better for everyone.
At NAB, we're intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It's a huge part of what makes NAB such a special place to be.

**Continuing building your career at NAB

  • Digital Product Owner

    1 week ago

    Melbourne, Victoria, Australia HOBAN Recruitment Full time

    Our client is a prominent government agency with a strong commitment to improving the lives of individuals with disabilities and fostering an inclusive society. They work tirelessly to provide essential support and services to empower Australians with disabilities and their families.About the Role:As the Digital Product Owner (EL2 Level), you will play a...

  • Consultant Product Owner

    1 week ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    Consultant Product OwnerConsultant Product OwnerJob no: 793031Business unit: Group Chief Operating OfficerPrimary position location: 395 Bourke St, Melbourne, VICWork type: Permanent Full timeRegion:Remote: Work Anywhere- Use your expertise to drive positive outcomes for our customers:- You'll be supported to manage your career, work and life:- Work in a...

  • Consultant Digital Product Owner

    1 week ago

    Melbourne, Victoria, Australia NAB - National Australia Bank Full time

    Work type: Permanent Full timeLocation: VIC- Melbourne CBD- Outstanding opportunity to build and progress your career:Use your passion and expertise to drive positive outcomes for our customers:- We embrace diversity and inclusion at our core:10 month opportunityA career that gives you moreYour career at NAB is about more than money, it's about serving our...

  • Consultant Product Owner

    1 week ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    Consultant Product OwnerJob no: 793031Business unit: Group Chief Operating OfficerPrimary position location: 395 Bourke St, Melbourne, VICWork type: Permanent Full timeRegion:Remote: Work Anywhere- Use your expertise to drive positive outcomes for our customers:- You'll be supported to manage your career, work and life:- Work in a collaborative and inclusive...

  • Digital Product Owner

    1 week ago

    Melbourne, Victoria, Australia Jetstar Full time

    Join and shape a growing Digital team at Jetstar: Working on challenging and exciting initiatives:- Full time permanent opportunity based at our head office in CollingwoodJetstar thrives on innovation We are always looking to employ ambitious and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think...

  • Digital Product Owner

    1 week ago

    Melbourne, Victoria, Australia Qantas Airways Limited Full time

    Join and shape a growing Digital team at Jetstar Flexible ways of working hybrid model with 3 days onsite Full time permanent opportunity, based at our head office in CollingwoodIf you've ever thought about a career in aviation — now is the perfect time to take off with Jetstar We are undertaking one of the biggest recruitment campaigns in our...

  • Digital Product Owner

    1 week ago

    Melbourne, Victoria, Australia Alinta Energy Full time

    Drive digital awareness and sales by enhancing the digital customer experience:Experience as a Product Manager/Owner in agile digital platforms is essential:- Attractive hybrid work model | Energy Discounts | Career Growth OpportunitiesWant a _better_ job?You'll find it at Alinta Energy.We're making energy better for our more than 1.1 million customers - and...

  • Digital Product Owner

    1 week ago

    Melbourne, Victoria, Australia Jetstar Full time

    Join and shape a growing Digital team at Jetstar: Working on challenging and exciting initiatives:- Full time permanent opportunity based at our head office in CollingwoodJetstar thrives on innovation We are always looking to employ ambitious and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think...

  • Product Owner, Digital

    1 week ago

    Melbourne, Victoria, Australia SEC Victoria Full time

    Join a team that's making a positive impactOur team at the SEC is dedicated to accelerating Victoria's journey towards renewable energy and achieving the goal of 95% renewable energy by 2035. We are focused on providing renewable and reliable energy for all Victorians.Your key responsibility as the Digital Product OwnerAs the Product Owner, Digital at SEC,...

  • Digital Product Owner

    1 week ago

    Melbourne, Victoria, Australia Tennis Australia Full time

    Lead the design & delivery of products to transform the digital experience for players, clubs & coaches Hybrid work with 2 days from home to ensure worklife balance Great perks including event tickets, onsite car parking and gymAt Tennis Australia (TA) we are passionate about what we do, and we have ambitious plans to continue to grow our game from...

  • Digital Product Owner

    1 week ago

    Melbourne, Victoria, Australia AESOP Corporate Full time

    For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.We aim to strike the right balance between people, planet and...

  • Digital Product Owner

    1 week ago

    Melbourne, Victoria, Australia Jetstar Full time

    Join and shape a growing Digital team at Jetstar: Working on challenging and exciting initiatives:- Full time permanent opportunity based at our head office in CollingwoodJetstar thrives on innovation We are always looking to employ ambitious and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think...

  • Digital Product Owner

    1 week ago

    Melbourne, Victoria, Australia AGL Energy Full time

    Join the change. Together, we'll make history.As we keep the lights on for over four million customers and move towards a more sustainable way of life, it's an exciting time to be at AGL. We're re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work...

  • Product Owner

    1 week ago

    Melbourne, Victoria, Australia nbn™ Full time

    Job ExpectationsA fantastic opportunity at NBN Co, as a Product Owner reporting to the General Manager Business and Technology Enablement.A bit about your roleThe Data and Analytics (D&A) Product Owner (PO) is a persistent member of a given BU who Leads the delivery of value outcome initiatives by leveraging cross-functional teams and expertise from across...

  • Digital Product Owner

    1 week ago

    Melbourne, Victoria, Australia Qantas Airways Limited Full time

    Join and shape a growing Digital team at Jetstar Flexible ways of working hybrid model with 3 days onsite Full time permanent opportunity, based at our head office in CollingwoodIf you've ever thought about a career in aviation — now is the perfect time to take off with Jetstar We are undertaking one of the biggest recruitment campaigns in our...

  • Product Owner

    1 week ago

    Melbourne, Victoria, Australia Salt Recruitment Full time

    About the Company:Join an iconic company with a vibrant, fun culture on a 12-month day rate contract.You'll enjoy flexibility, autonomy and a dynamic and exciting work environment.About the Role:Reporting to the Senior Product Lead, you'll work closely with various stakeholders to understand their needs and priorities, and use that information to develop a...

  • Product Owner

    1 week ago

    Melbourne, Victoria, Australia WorkJam, Inc. Full time

    WorkJam's mission? To provide the best Digital Workplace for frontline and hourly workers. Through our industry-leading Digital Frontline Workplace platform, we are positively impacting the lives of millions of frontline employees worldwide, enabling them to achieve breakthrough productivity levels at companies of all sizes._ _We're proud of our dedicated...

  • Product Owner

    1 week ago

    Melbourne, Victoria, Australia Appscore Full time

    Appscore is a leading product, design and innovation consultancy providing services that help transform and empower businesses. We work with Australia's leading enterprise companies (including NAB, Optus, Medibank, Harvey Norman and many more) to provide meaningful contribution and value since 2009 our mission has been to change lives through amazing digital...

  • Product Owner

    1 week ago

    Melbourne, Victoria, Australia Hardie Grant Full time

    HGX, Hardie Grant's digital venture studio, is seeking a dedicated and detail-oriented Product Owner to join our team to drive growth in the Halliday Wine Companion business. As Product Owner, you will be responsible for managing the backlog of user stories and working closely with the General Manager to prioritise tasks, ensuring the timely and efficient...

  • Product Owner

    1 week ago

    Melbourne, Victoria, Australia Telstra Health Full time

    Telstra HealthWe're Telstra Health, and we're changing and improving lives through connected healthcare.Kyra is Telstra Health's digital hospital platform that supports clinical teams, delivering safe, high-quality care and positive patient experiences.Our vision is to be the leading provider of digital health solutions that shape a connected future for...