trainer - corporate travel management

1 week ago

Melbourne, Victoria, Australia Corporate Travel Management Full time

03rd May, 2024

About CTM
CTM is an award-winning provider of travel solutions spanning corporate, events, film & music, Sport, leisure and loyalty markets.
Headquartered and founded in Australia, CTM has offices all around the world, including Australia, New Zealand, Asia, North America and Europe with over 3000 employees and growing. Visit our website:

About the Role
We are looking for an experienced Trainer to join our amazing CTM Government team to up-skill out staff in Travel Consultancy. If you have exceptional client service skills and enjoy a good work life balance this is for you

A typical day will see you facilitating training for our consultants on a range of programs from New Starters, Upskilling, Fare Knowledge and Construction, Ticketing, Hotels, Soft Skills and more.

You will need to be task oriented and comfortable working with a range of skill levels, different learning needs and styles on a variety of different topics and systems - both remotely and face to face. As we are a National business, domestic travel may also be required.

About You:

  • Experience in training and quality assessment, with a proven track record of training and developing staff
  • Extensive Domestic and International travel consulting experience and fares knowledge
  • Strong knowledge of travel tech/booking systems - preferably Tramada / Amadeus
  • Excellent written and verbal communication skills
  • Exceptional client service and problem solving skills
  • Strong organisation and time management skills
  • The ability to work autonomously and collaboratively

Why Us?
The Travel industry is well and truly back – CTM offers a strong, established, and sustainable work environment which will support your career development. As a global organisation we offer a range of employee benefits that you can access, including;

  • Travel discounts
  • Health and Wellness perks
  • Training and Development opportunities
  • 2 x paid Chill-out Days
  • Annual Volunteer Day

CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award-winning company that values its people, community, and technological innovation.

APPLY NOW to get started with your career at CTM

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