Trainer -

1 week ago


Melbourne City Centre, Victoria, Australia Corporate Travel Management Full time

About CTM
CTM is an award-winning provider of travel solutions spanning corporate, events, film & music, Sport, leisure and loyalty markets.

About the Role

We are looking for an experienced
Trainer to join our amazing CTM Government team to up-skill out staff in Travel Consultancy.

If you have exceptional client service skills and enjoy a good work life balance this is for you


A typical day will see you facilitating training for our consultants on a range of programs from New Starters, Upskilling, Fare Knowledge and Construction, Ticketing, Hotels, Soft Skills and more.


You will need to be task oriented and comfortable working with a range of skill levels, different learning needs and styles on a variety of different topics and systems - both remotely and face to face.

As we are a National business, domestic travel may also be required.

About You:

  • Experience in training and quality assessment, with a proven track record of training and developing staff
  • Extensive Domestic and International travel consulting experience and fares knowledge
  • Strong knowledge of travel tech/booking systems preferably Tramada / Amadeus
  • Excellent written and verbal communication skills
  • Exceptional client service and problem solving skills
  • Strong organisation and time management skills
  • The ability to work autonomously and collaboratively

Why Us?

The Travel industry is well and truly back - CTM offers a strong, established, and sustainable work environment which will support your career development.

As a global organisation we offer a range of employee benefits that you can access, including;

  • Travel discounts
  • Health and Wellness perks
  • Training and Development opportunities
  • 2 x paid Chillout Days
  • Annual Volunteer Day
**APPLY NOW to get started with your career at CTM
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