Duty Manager

1 week ago

Melbourne, Victoria, Australia Marriott International, Inc Full time

Job Number

Job Category Rooms & Guest Services Operations

Location W Melbourne, 408 Flinders Lane, Melbourne, Victoria, Australia VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management


Are you excited to work and create epic moments for guests at our multi-award-winning venues? Come and join Marriott International, the largest hotel network in the world.

W Melbourne is one of Marriott's luxury brands and our mission is to ignite curiosity and expand worlds. Our tribe are diverse and enabled to be the best version of themselves. If this sounds like your next workplace read on

About the Hotel - W Melbourne


W Melbourne is the rebel between the streets, taking its design cues from Australia's cultural capital and providing the back-lane entrance keys to what's New/Next in the city.

Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city's history.

There are five electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra-modern event space.

W Melbourne is set to be the place to see and be seen in.

About the Venue


The Welcome Desk emerges from the ground as if the laneway extends in and is accompanied by bold design styled by the streets that will ignite our guests desire to go further, go longer and hit repeat.

As a central part of our service team, they will rebelliously rewrite the rules on how to deliver guest experiences, they know Melbourne like the back of their hand and are focused on going above and beyond to exceed expectations.


Why Join W Melbourne?

  • You are our connector
  • Enjoy a competitive salary, exclusive staff perks, and Marriott International global room night discounts and 35% off food and beverage for you, your family and your friends.
  • Propel your career forward with opportunities across Marriott International, always advertised on Marriott careers, our platform for recruitment.
  • Be part of W Melbourne's success, including a Two Hatted Restaurant, Best Deluxe Restaurant, Award Winning Event Spaces, and Award-Winning Bar Design.
  • Be part of Marriott's TakeCare initiative, where we give back to the community, and not just talk about it
  • Earn a paid day off on your birthday because we believe in celebrating our rockstars
  • YOU
  • Benefit from our Employee Assistance Program, addressing physical, emotional, and financial wellbeing.
  • Take advantage of our Employee Referral Bonus and enjoy working alongside your tribe.

About You - CANDIDATE PROFILE

  • Your positive, cando approach sets the tone for excellence.
  • Eager for new challenges and career growth.
  • Audacious

About the Role -

  • Responsible for all Welcome Desk functions and talent as well as security functions of the hotel.
  • Areas of responsibility include Welcome Ambassador, Wheels, Whatever Whenever, Welcome Desk, Concierge and Loss Prevention as applicable.
  • As a department head, directs and works with Talent Coaches and talents to successfully execute all Welcome operations, including guest arrival and departure procedures.
  • Works to establish a safe and secure environment for all guests and associates.
  • Strives to continually improve guest and talents satisfaction and maximize the financial performance of the department.
  • W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tunedin, upforanything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. _Be_ where you can do your best work,_ _begin_ your purpose, _belong_ to an amazing global_ _team, and _become_ the best version of you._
  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences.

A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe.

Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a

  • Duty Manager

    1 week ago

    Melbourne, Victoria, Australia City of Monash Full time

    Job no: 494815Categories: Sport and RecreationCasual Duty ManagerSalary from $ SuperannuationPosition Location: Glen Waverley / Oakleigh / ClaytonAre you a skilled leader with a passion for creating exceptional customer experiences? We are seeking highly motivated and experienced Duty Managers to join our dynamic team.The City of Monash is a dynamic...

  • Duty Manager

    2 weeks ago

    Melbourne, Victoria, Australia Hyatt Place Melbourne, Caribbean Park Full time

    SummaryAbout the RoleTo be the first point of contact for internal and external guests, whilst supporting the Hotel Manager daily. To oversee the Front Office operations and provide support as required.Your Core Purpose will be:Reporting to the Hotel Manager, the Duty Manager functions as the first point of contact for all internal and external guests, while...

  • Duty Manager

    1 week ago

    Melbourne, Victoria, Australia Mamasita - HIA Group Full time

    Mamasita - HIA Group Integral key leader of our senior leadership Oversee peak service times Be the face and the reason guests return Bring the vibe to service Management and development of team in collaboration with Front of House Manager Be a key team leader in an ever evolving business, ready to roll for Summer Who doesn't love Tacos and Margaritas?About...

  • Duty Manager

    1 week ago

    Melbourne, Victoria, Australia City of Monash Full time

    Job no: 494645Categories: Sport and RecreationDuty Managers (Casual)$42.67 per hour + SuperannuationPosition Location: Glen Waverley / Oakleigh / ClaytonAre you a skilled leader with a passion for creating exceptional customer experiences? We are seeking highly motivated and experienced Duty Managers to join our dynamic team.The City of Monash is a dynamic...

  • Duty Manager

    1 week ago

    Melbourne, Victoria, Australia Frontline Recruitment Full time

    Duty ManagerMelbourne CBD$70-$75K + SuperAs the Duty Manager you will play a crucial role in supporting the daily operation of this well known South East Asian restaurant, ensuring exceptional customer experiences, and leading a dedicated team. This position offers the opportunity to immerse yourself in Melbourne's dynamic culinary scene while contributing...

  • Duty Manager

    1 week ago

    Melbourne, Victoria, Australia MKO Global Partners Full time

    Duty Manager - Aquatic Facilities Kilmore & SeymourJob no:Work type: CasualLocation: MelbourneCategories: Leisure ServicesDuty Manager - Aquatic Facilities Kilmore & SeymourMitchell Shire Council is currently experiencing significant growth, creating a unique opportunity in Victoria.Located a short 40-minute drive from Melbourne, Mitchell Shire offers a...

  • Duty Manager

    1 week ago

    Melbourne, Victoria, Australia TFE Hotels Adina Apartment Hotels Full time

    We're on the lookout for a skilled Duty Manager at Vibe Hotel Docklands in Victoria, Australia!Get ready to be the go-to person, blending the wisdom of Gandhi with the charisma of Oprah (not really, but you get the idea). Your role involves being the voice of reason and a top-notch troubleshooter, who everyone turns to.If spreading joy comes naturally to...

  • Duty Manager

    1 week ago

    Melbourne, Victoria, Australia Avis Budget Group Full time

    About Your OpportunityAs a Duty Manager, you will control the day to day operations of all staff and fleet at location, including the coaching of counter employees to ensure that the Customer Service and Sales process is followed, the management of team members and the flow of vehicles in the car park and wash. This is a busy role that is critical to the...

  • Duty Manager

    2 weeks ago

    Melbourne, Victoria, Australia Avis Budget Group Full time

    About Your OpportunityAs a Duty Manager, you will control the day to day operations of all staff and fleet at location, including the coaching of counter employees to ensure that the Customer Service and Sales process is followed, the management of team members and the flow of vehicles in the car park and wash. This is a busy role that is critical to the...

  • Duty Manager

    1 week ago

    North Melbourne, Victoria, Australia Open Pantry Consulting - EziStreat North Melbourne Full time

    Open Pantry Consulting - EziStreat North MelbourneAs a duty manager at Ezistreat, you will be responsible for overseeing all aspects of our venue, including staffing, event management, and customer service. You'll work closely with our management to ensure compliance with company standards and policies and develop and maintain positive relationships with our...

  • Duty Manager

    1 week ago

    Melbourne, Victoria, Australia Hyatt Place Melbourne, Essendon Fields Full time

    SummaryScope and General Purpose of JobResponsible for all facets of the day to day operation of the hotel including but not limited to Housekeeping, Front Office and Food & Beverage.Leadership Profile:CAREHyatt's higher purpose is based on care. Caring leaders build trust and engagement by cultivating genuine relationships. The capacity to care for one...

  • Duty Manager

    1 week ago

    Melbourne, Victoria, Australia Cambelltown City Council Full time

    Duty Manager Permanent full time position, 38 hours per week Salary from $1,475.10 to $ per week + 11% superannuation Weekend penalties (+25% Saturdays and +50% Sundays) + Public Holiday penalties (when applicable) Generous professional development opportunities Award increase from July 2024 About us: We are not your usual, we are upbeat, resourceful and...

  • Duty Manager

    1 week ago

    Melbourne, Victoria, Australia Wyndham Destinations Full time

    We Put the World on Vacation: At Travel + Leisure Co, our mission is simple:to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a...

  • Duty Manager

    1 week ago

    Melbourne, Victoria, Australia The Langham Full time

    Job SummaryDuty Manager/Assist the Front Office Management team with the daily management of the Front Desk, ensuring maximum guest satisfaction and efficiency of check in and check out. RequirementMonitor cleanliness and repair of Lobby, Front Desk and Back Office areas.Ensure room revenue is accounted for by monitoring departures report and that associates...

  • Duty Manager

    1 week ago

    Melbourne, Victoria, Australia The Langham, Melbourne Full time

    Job Summary . Duty Manager/Assist the Front Office Management team with the daily management of the Front Desk, ensuring maximum guest satisfaction and efficiency of check in and check out. Requirement . Monitor cleanliness and repair of Lobby, Front Desk and Back Office areas.Ensure room revenue is accounted for by monitoring departures report and that...

  • Duty Manager

    1 week ago

    Melbourne, Victoria, Australia Hyatt Centric Melbourne Full time

    SummaryHyatt Centric MelbourneHyatt Centric Melbourne is the Centric brand's first hotel in Australia. The hotel is centrally located in the heart of the Melbourne CBD action, serving the perfect spot so you can explore your destination's hot spots, hidden gems, and local sounds.With 277 rooms, 180-degree view of Melbourne from our Langlands' Restaurant &...

  • Duty Manager

    1 week ago

    Melbourne, Victoria, Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Melbourne Flagstaff Gardens, 50 Batman Street, Melbourne, Victoria, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementWe are looking for a Duty Manager to join our Courtyard by Marriott Melbourne Flagstaff Gardens team on a Full-Time basisCourtyard by...

  • Duty Manager

    1 week ago

    Melbourne, Victoria, Australia Hyatt Corporation Full time

    Duty Manager - Front Office (Full Time) Grand Hyatt Grand Hyatt Melbourne AU - VI - MelbourneFront OfficeEntry Level ManagerFull-timeReq ID: MEL002988Local Summary About Hyatt At Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to...

  • Duty Manager

    1 week ago

    Melbourne, Victoria, Australia Ovolo Group Full time

    Founded in 2010, we're an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we've grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We've never been afraid to be...

  • Duty Manager

    1 week ago

    Melbourne, Victoria, Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementTHE RITZ-CARLTON, MELBOURNEWe are thrilled to announce the opening of The Ritz-Carlton, Melbourne, in March 2023. Set to redefine luxury in...